JCPenney

4.0
1258 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fargo, ND location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3902 13th Ave SW, Fargo, ND
58103, United States

Hours

Reviews

4.0
1,258 reviews
5 stars
573
4 stars
354
3 stars
194
2 stars
57
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.

Store Organization

Customers noted that the store was generally well-stocked and organized, but some experienced difficulty finding help and navigating the layout.

Pricing and Sales

Many customers appreciated the great prices and sales, particularly on clearance items, but some felt that prices were high or inconsistent.

Shopping Experience

Overall shopping experiences varied widely, with some customers enjoying their visits while others reported feeling uncomfortable or unwelcome.

Product Variety

Customers expressed a desire for more variety in certain sections, particularly in big and tall clothing.
  • ZS
    Zoey Snow
    Nov 3, 2025
    4.0
    The team in the men's department while finding a gift for family was very helpfull
  • KK
    Kevin
    Nov 1, 2025
    5.0
    Great for pictures. We get our family/Christmas pictures here every year. One can also find some pretty great deals.
  • AJ
    Aaron Jones
    Oct 31, 2025
    5.0
    It's a JCP. As far as they go everything was great.
  • RH
    Richard Harkins
    Sep 26, 2025
    4.0
    Nice big store in West Acres Mall. Shelves and racks were well stocked, and reasonably well organized. Searching for a particular size was sometimes frustrating, but that's an issue with inconsiderate shoppers. Spent most of our time in the men's clearance section, which was huge. Took home close to $100 worth of name brand shirts for less than $30.
  • BA
    Brett Amundson
    Sep 25, 2025
    1.0
    Place is garbage, terrible customer service. Tried to return a pair of pants but they were clueless. Lost my business for life.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Fargo, ND?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours of the JCPenney store in Fargo?

The store is open Monday to Friday from 10 AM to 8 PM, Saturdays from 10 AM to 9 PM, and Sundays from 11 AM to 7 PM.