Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Winston Salem, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,742 reviews
5 stars
907
4 stars
440
3 stars
225
2 stars
73
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and long wait times.
Store Experience
Customers appreciated the cleanliness and variety of the store, but many expressed frustration with the layout and difficulty finding cash registers.
Pricing and Sales
Generally positive feedback on pricing and sales, with many customers noting good deals and discounts available.
Product Quality
Concerns raised about declining quality and style of clothing, particularly in women's fashion.
- VHVeronica Herrera5 days ago5.0Buen servicio y calidad
- CTChad TissueDec 27, 20251.0Don't bother ordering ahead, you're still waiting in line for a half hour plus
- APAllen PraterDec 20, 20251.0Horrible experience, you were supposed to be giving discount cards today to everyone. I walked by the lady 4 times and the only people she was giving them to was females. Today was my last time shopping here. Cutting my card up. Merry Christmas.
- DWDanielle WilliamsDec 14, 20255.0Great prices excellent employees lots of sales
- CCCandy ChrismonDec 2, 20255.0Very clean and offers such a nice variety. Staff above and beyond helpful Love this store, especially the clothes. One of the better stores in the Hanes Mall, Winston-Salem NC
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Winston Salem, NC offer?
JCPenney offers a wide variety of products including apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Hanes Mall in Winston Salem?
JCPenney is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 12:00 PM to 6:00 PM on Sunday.
Does JCPenney in Winston Salem offer curbside pickup?
Yes, curbside pickup is available at the Winston Salem JCPenney location.
What payment options are accepted at JCPenney in Winston Salem?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is there wheelchair access at the JCPenney store in Winston Salem?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located in Winston Salem?
JCPenney is located at 3320 Silas Creek Pkwy, Ste 460, inside Hanes Mall, Winston Salem, NC 27103.
What nearby dining option is available at Hanes Mall for JCPenney customers?
Chick-fil-A at Hanes Mall Food Court is nearby, providing a convenient fast food option for customers before or after shopping at JCPenney.
Are there other clothing stores near JCPenney at Hanes Mall?
Yes, stores like Windsor Fashions, Gap, Hollister Co., and Lane Bryant are nearby, giving customers a variety of shopping options within the mall.
What entertainment options are available near JCPenney at Hanes Mall?
OUT at the Movies offers arts and entertainment services nearby, a good option for customers looking to catch a movie after shopping.
Can customers visit specialty kitchen stores near JCPenney?
Yes, Williams-Sonoma, a kitchen supply and specialty foods store, is located near JCPenney for those interested in kitchenware and gourmet items.