Citi Trends, located at 1179 Silas Creek Parkway, Winston Salem, NC is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Customers noted that the store is often messy and disorganized.
Customer Service
Mixed reviews on staff friendliness; some customers reported poor service and lack of assistance.
Product Selection
Customers appreciated the variety of clothing but noted limited options for men's and plus sizes.
Pricing
Many customers praised the affordable prices and good deals available.
Shopping Experience
Some customers enjoyed their shopping experience, while others expressed frustration over long wait times and inability to try on clothes.
MJ
Megan James
Oct 1, 2025
1.0
The store is so messy anymore. The associates aren't friendly and customers are not greeted when coming in. 🙄. Also I have noticed that they do t have an dress code and some of the females like to show off a little more. And to me having a small child. I dont care to shop somewhere if tou coming to work like you just slid down a stripper pole or just got done at the gym. Some clothes are not appropriate for the work place especially if your the store manager. So I won't be doing much shopping there.
RR
Rahmaya Reaves
Jul 20, 2025
2.0
As much as I like coming to this location, they used to have staff that served customers and have good customer service. When I first walked in, I saw a couple of staff ringing people up at the front since there were customers checking out. I did shop for 30 minutes until I was ready to check out as well. When I patiently lined up to be checked out for 5 minutes, no one came up there to ring me up. I know I've seen some of the staff see me waiting up front, but nobody responded, continuously doing other things. So I put their products back down and left my basket, because that was extremely inconsiderate. I will no longer shop there, and y'all lost my business.
ES
Erica Strong
Jun 17, 2021
4.0
Great place to shop only thing is they clothes do run small and there not to many infant boy clothes to pick from at all and they have a big section for girl infant clothes
Citi Trends is located at 1179 Silas Creek Parkway, Parkway Plaza, Winston Salem, NC 27127, USA.
What are the operating hours for Citi Trends?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. The store is closed on Christmas Day.
What types of products does Citi Trends offer?
Citi Trends offers a variety of apparel, accessories, and home trends at affordable prices, primarily catering to African American and Latinx families. They sell clothing and shoes for men, women, and children.
Which payment options are accepted at Citi Trends?
Citi Trends accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
How can I contact Citi Trends by phone or email?
You can reach Citi Trends at +1 743-220-1099 or via email at info@cititrends.com.
Does Citi Trends have a presence on social media?
Yes, Citi Trends can be found on Facebook at https://www.facebook.com/159137500785707, on Instagram with the handle 'cititrends', and on Twitter with the handle 'cititrends'.
What nearby stores can I visit along with Citi Trends at Parkway Plaza?
Nearby stores include Rainbow Shops (women's and children's clothing), Detox Boutique (women's clothing and shoes), and Shoe Show (shoe store). You can enjoy shopping at multiple related fashion outlets in Parkway Plaza.
Are there any food options near Citi Trends?
Yes, there are several nearby food options such as Tacokingnc (Mexican restaurant and food truck), The Pizza Place (pizza restaurant), and EZ Nutrition (smoothie and health food). You can grab a meal or snack before or after shopping.
Where can I find mobile phone services near Citi Trends?
Nearby mobile phone stores include Boost Mobile, Metro by T-Mobile, Cricket Wireless Authorized Retailer, and Conecte Wireless. These can help you with phone purchases or service plans when visiting Citi Trends.
Are there any beauty or personal care services close to Citi Trends?
Yes, close by are Best Nails (nail and beauty salon), Trimmerz (barber and beauty salon), Mello Barbershop (barber and spa), and The Edge Barbershop and Salon for various beauty and personal care services.