A quirky, magical locally owned gift shop that's fun for the whole family. Every detail of our store is designed to inspire and awe our customers, whether through our music, our one of a kind shelves, our playful and colorful artwork or our fun, funny and unique collection of products. There is a reason we are Wilmington's #1 Family Destination Store. The Black Cat Shoppe is also home to the Ghost Walk of Old Wilmington since 1999, was the record store for Dawson's Creek (1998-2003), and the CD store for One Tree Hill (2003-2012). Located in the heart of historic downtown Wilmington, there is no other family shopping experience like the Black Cat Shoppe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.