Monitech Ignition Interlock Systems

Reviews

• RG

  Rebecca Germain

  Apr 23, 2026
  1.0
  I represent an auto repair shop trying to repair a car for one of Monitech's customers. When applying for a bypass code so that our mechanics can operate the vehicle in order to provide repairs, I was told we would have to wait 24-48 hours. This car has been disabled in our parking lot this entire time, blocking a main thoroughfare and making it extremely difficult to conduct business. When I called back 48 hours after our application submittal, I was told they still do not have the code and they don't know when it would be available. When asked how I could escalate the situation, I was told I could speak to a supervisor, but was then put on hold for a very long time. I finally had to disconnect and get back to work. This company is an absolute disgrace. They should be ashamed of themselves.
• TS

  Trent Stephens

  Jun 19, 2025
  5.0
  Kelvin has been great while I’ve been with Monitech. Really helpful and a good respectful guy!
• MM

  Misty

  Jun 17, 2025
  5.0
  Kelvin (Wilmington, NC) has gone above and beyond. He is very informative, helpful, nice, and professional, couldn't ask for better customer service. Thank you.
• CG

  Christy Golwick

  Aug 26, 2023
  1.0
  Nightmare. Horrific. Better anywhere else. I’m been trying.

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