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Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Wilmington with same-day installation available for your vehicle. We’re a convenient and affordable North Carolina IID supplier located in Ogden at 7217 Ogden Business Ln with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Wilmington. Call our Ogden location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
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Location
Smart Start Ignition Interlock
7217 Ogden Business Ln, Wilmington, NC
28411, United States
Hours
Reviews
4.5
48 reviews
5 stars
39
4 stars
3
3 stars
1
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4
- LPLorrie PoarchDec 20, 20255.0They were extremely nice and very helpful. They do a great job!
- MPMichele PappasDec 14, 20255.0The guys were very friendly and informative.
- DTDonna TallDec 3, 20255.0Jesse and Dillon were so very patient and helpful. I had a hard time getting familiar with equipment and they took their time to get me going. Great guys!
- TSTracy StoneSep 11, 20251.0The shop itself isn’t the problem it’s the companies support and service. Managers don’t exist apparently and everything is automated unless you want to speak to someone that’s gonna leave you on hold till they hang up even the people at the shop know it’s trash customer service
- FHFisher HardeeJun 2, 20235.0The guys working were super friendly and helpful. It’s not fun having to get a blow box but they made the experience easy and informative. I really appreciate their cadence and customer service. If you get in this situation, these are the people to go see. Thanks again guys!
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the operating hours of Smart Start Ignition Interlock in Wilmington?
Smart Start Ignition Interlock is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment for Ignition Interlock installation at the Wilmington location?
You can schedule an appointment by calling (800) 831-3299 to speak with a Program Advisor or by filling out the online form on their website to get a quote and book your installation.
What do I need to bring for my Ignition Interlock device installation?
Bring a photo ID, proof of residence, and any documents pertaining to your case as required by your state. A Program Advisor will inform you if additional documents are needed.
Does Smart Start offer same-day installation at their Wilmington location?
Yes, same-day installation is available at the Wilmington location to make your Ignition Interlock device experience quick and low stress.
Are the Ignition Interlock devices from Smart Start compliant with state programs?
Yes, Smart Start is a NHTSA certified Ignition Interlock provider, ensuring their devices comply with all state and county alcohol monitoring requirements.
What payment options are accepted at Smart Start Ignition Interlock Wilmington?
They accept payment via Mastercard and Visa credit and debit cards.
Is Smart Start Ignition Interlock located near any cafes or coffee shops?
Yes, Carolina Coffee Co., a coffee shop, cafe, and beer bar, is nearby. You might enjoy a coffee before or after your appointment at Smart Start.
What recreational or fitness centers are near Smart Start Ignition Interlock in Ogden?
Nearby fitness and recreational centers include The Dance Element, The Pilates Spot NC, Wilmington Basketball Center, Ogden YMCA Activity Center, and The Wilmington Ice House, which offer various activities you might explore around your visit.
Are there any parks near the Smart Start Ignition Interlock in Wilmington's Ogden neighborhood?
Yes, the Ogden Business Park is a nearby park where you can relax or take a walk before or after your appointment.
How can I find the Smart Start Ignition Interlock location in Wilmington?
The location is at 7217 Ogden Business Ln, Unit 110, Wilmington, NC 28411. You can use online maps or GPS to get directions, and nearby landmarks include Carolina Coffee Co. and Ogden Business Park.