The staff is consistently described as friendly, helpful, and attentive, providing exceptional service to customers.
Store Atmosphere
Customers appreciate the beautiful store layout and welcoming environment, enhancing their shopping experience.
Product Knowledge
Staff members demonstrate extensive knowledge about products, helping customers make informed decisions.
Quick Service
Many reviews highlight the promptness of service, particularly for quick tasks like battery replacements and watch adjustments.
Mixed Experiences
While most feedback is positive, there are a few negative comments regarding perceived snobbery and service inconsistencies.
TW
Tripp White
1 day ago
5.0
Great experience at Reeds Mayfair. Took my classic watch in for a new battery and was pleasantly surprised by the options given based on my use of the watch. Thanks for taking the time to understand your customer.
CC
cwfox
5 days ago
5.0
Desiree was great to work with, had a submariner that needed a few links taken out of the watch, she was very quick and great to work with. Even let me try on the size and she suggested an adjustment, and made the adjustment, always great to work with Reeds.
AB
A Buzz
5 days ago
5.0
Zach and Desiree just helped me with a watch band and could not have been more nice and helpful, if you have any jewelry needs I would not hesitate to take them to these two and Reeds!
MB
Maggie Burgess
6 days ago
5.0
Had a great experience at Reeds! Came in to get a watch resized and they were able to help immediately. Kevin helped me and he is very kind and knowledgeable! They were able to resize the watch while I was there which is perfect. Highly recommend!
WH
Waverly Hondros
Jan 5, 2026
5.0
I had trouble adjusting my watch band. i walked into reeds and a wonderful associate named kevin helped me tighten my watch and now i am all stylish. Love this place !!