Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Wilmington, NC or call us at (910) 392-1440 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,516 reviews
5 stars
845
4 stars
362
3 stars
188
2 stars
48
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some associates received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Checkout Experience
Customers frequently reported long wait times and difficulty finding open registers, leading to frustration during checkout.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping atmosphere.
Product Selection
While many customers appreciated the variety and quality of merchandise, some felt the selection, particularly in men's clothing, was lacking.
Sales and Discounts
Customers expressed satisfaction with the frequent sales and discounts available, making shopping more appealing.
- RHRhiannon HorneJan 6, 20265.0Always have my favorite designer brands in stock. Amazing customer service, with friendly team members ready to return or exchange whatever you need, & also point you in the right direction.
- MSMia SchuberthDec 27, 20252.0Both people working at the customer service did not speak fluent english. Waited 20 minutes in line to check out and am not able to use the coupon i have on the app.
- PSPaul SwaneyDec 27, 20255.0Large selection. Clean. Helpful staff.
- KCKensie CannonDec 18, 20251.0Belks just lost 2 customers me and the lady waiting 20 minutes at a register where the first lady walked away acting like she didnt hear us. I finally asked this tall lady standing by the purses if she could check me out anf she told me yes in 30 minutes. Like what does that even mean. She was doing nothing. Its 2 weeks before christmas and yall have like 2 women who should at peast be behind the registers at all times but that is not the case. Cant imagine how many times a day this happens here.
- BIBruce InCharlotteDec 8, 20254.0Belk served as our entry point into Independence Mall today, and it made for a pleasant beginning to the visit. We paused to browse through several departments including ladies' wear, men's wear, cosmetics, and perfumes. While the selection was varied and visually appealing, most of the items were priced well beyond what we typically choose to spend. It was more of a window-shopping experience than a purchasing one, but still enjoyable in its own way. The store itself nicely laid out, with wide aisles and sections that make navigation easy. There were a few employees visible on the floor, though I never did manage to locate the check-out counters. It was a bit puzzling, as I expected them to be more prominent. Still, the overall atmosphere was calm and organized, and the store felt clean and well maintained. Belk may not be our go-to for everyday purchases, but it offers a polished retail environment and a good starting point for exploring the rest of the mall.
Frequently Asked Questions About Belk
What are the operating hours for Belk in Wilmington, NC?
Belk in Wilmington, NC is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer in-store pickup and curbside pickup services?
Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.
What types of products can I find at Belk Wilmington?
At Belk Wilmington, you can find women's and men's clothing, juniors' and kids' apparel, accessories, home decor, fashion, jewelry, shoes, handbags, and beauty products.
Which popular brands does Belk carry?
Belk carries popular brands including Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, Izod, Rafaella, Jones New York, Levi's, L'OREAL, and more.
What payment methods are accepted at Belk Wilmington?
Belk accepts American Express, cash, check, Discover, MasterCard, and Visa for payments.
Is Belk in Wilmington wheelchair accessible?
Yes, Belk has a wheelchair accessible entrance and parking available for customers.
Can I find nearby dining options near Belk in Wilmington?
Yes, nearby dining options include Steak Escape for American cuisine, Nikki's Gourmet and Sushi Bar for Japanese food, Ruby Tuesday for burgers, and Dairy Queen for ice cream and fast food.
Are there other clothing stores near Belk Wilmington?
Yes, nearby clothing stores include Justice (children's clothing), Windsor (women's clothing), Vans (shoes and clothing), and Rainbow Shops (women's clothing).
What beauty and spa services can customers find near Belk Wilmington?
Nearby beauty and spa services include Carmen Carmen Prestige Salon and Spa, Studio Seven offering jewelry and piercing, Magic Nails nail salon, Charlotte Tilbury beauty salon, Ulta Beauty, and Benefit Cosmetics BrowBar.
How can customers contact Belk Wilmington for support or inquiries?
Customers can contact Belk Wilmington by phone at (910) 392-1440 or send an email to belk_customer_care@belk.com.