Belk

4.1
1073 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Waynesville, NC or call us at (828) 452-5117 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
265 Town Center Loop, Waynesville, NC
28786, United States

Hours

Reviews

4.1
1,073 reviews
5 stars
559
4 stars
243
3 stars
142
2 stars
53
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or pushy behavior.

Store Condition

Store cleanliness and organization received positive remarks, but many customers noted issues with clutter and disorganization.

Checkout Experience

Frequent complaints about long wait times at checkout and insufficient staffing during busy periods.

Product Quality

Customers expressed concerns about the quality of clothing, with some items described as overpriced or poorly made.

Inventory Variety

The store offers a wide selection of products, but some customers noted a lack of specific sizes and items.
  • AS
    Amber Swift
    Jan 1, 2026
    1.0
    Absolutely terrible customer service from multiple associates at this store today. I understand it’s right after the holidays, and people are probably tired and over worked. But the last thing a customer wants is an argumentative employee who is unwilling to hear you out that a price is ringing up wrong. I was trying to purchase a comforter from the 75% off section, the bag was clearly torn unlike others that were 50% off not clearance. All the associates I asked about it were unwilling to help, and just down right snippy. I was a mom with her two young kids and just about left in tears because all I wanted to do was purchase my comforter at the price the sign said it would be.
  • BS
    Bev Sessoms
    Dec 31, 2025
    5.0
    Christmas shoping.
  • JJ
    Jeffries Jeffries
    Dec 29, 2025
    1.0
    I got a $200 gift card from Belks from my wife for Christmas I'm a cowboy Country Boy I do not like anything they have in there as far as jeans and clothes go I wanted to return the Card unfortunately Belk does not return gift cards which we paid for with good hard-earned cash they won't give it back to us so I suggest nobody buy a gift card from Belk's you're stuck with it whether you can spend it or not they want you to sell it on a website and take less money for it I personally will never shop at Belk again nor will I ever buy a car gift card for anybody in my family or anybody I ever know this is the worst company policy I've ever heard of in my life
  • MS
    Mark Smith
    Dec 28, 2025
    5.0
    Helpful associates and a welcome sale price on what I needed.
  • AB
    Alexis Bolin
    Dec 24, 2025
    1.0
    I have always shopped at belk's but the last 3 items I have bought in a year have dry rotted and tear in less thy3fays they don't replace nothing or care about what's happening with their clothing save yourself the trouble shop at temu your better off

Frequently Asked Questions About Belk

What are the regular store hours for Belk in Waynesville, NC?

Belk in Waynesville is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does Belk offer pickup services?

Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.