Samsonite Company Store - Carolina Premium Outlets

Reviews

• AH

  Aaron Hargrove

  Jan 7, 2026
  5.0
  I had a wonderful experience at the Samsonite store located at the Carolina Premium Outlets. Sandra helped me pick out the perfect attachment to my carry-on luggage.
• NM

  Nora Mier

  Sep 24, 2025
  2.0
  My husband and I went in Monday to look for a small carry on for our toddler. We already own 2 large luggages from here. First experience was great. This time.. the lady working that day with red hair was not nice or helpful. When we went in she greeted us, good! While we were browsing she just stood there and stared the entire time. I had to ask her questions to find a perfect carry on. She one worded answer my questions. I had to open the luggage myself to show my husband which one would be our choice while she stood behind the counter. After purchasing the one we decided on. She seem to still have an attitude, she did not even say anything. She handed back the change and didn’t say a word. My husband had to ask “is that all?” And still nothing from her. I said “I guess, let’s go” I hope this is not our last time shopping here because I could have easily went somewhere else and not purchased anything.
• NT

  Noland Taylor

  Mar 20, 2025
  5.0
  Experienced staff. Able to quickly assess our luggage needs and requisite sizes for foreign travel. Made multiple purchases over several visits. Always best to inspect luggage in person before deciding if it's right for your travel needs. Luggage has been holding up fine under extensive travel itineraries throughout Europe multiple times and in the US.
• AG

  AA G

  Jan 11, 2019
  4.0
  Looking for duffle bag and they currently out of them.
• JR

  J Ray

  Jan 4, 2017
  4.0
  Typical outlet mall place with a good selection of Samsonite luggage at competitive prices. Have purchased there several times.