Business Details
1231 N Brightleaf Blvd, Smithfield, NC
27577, United States
Certified by Belk • Mar 01, 2026
(919) 934-5196
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Smithfield, NC or call us at (919) 934-5196 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.1
787 reviews
5 stars
420
4 stars
172
3 stars
92
2 stars
49
1 star
54
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers reported that the store was disorganized and messy, with clothes scattered throughout and a lack of cleanliness in various areas.
Customer Service
While some staff members received praise for their helpfulness, numerous reviews highlighted poor customer service, including long wait times and unhelpful associates.
Checkout Experience
Customers frequently mentioned long lines and insufficient cashiers, leading to frustrating checkout experiences.
Product Availability
Several reviews noted a lack of inventory and poor selection in various departments, particularly in women's clothing.
- TJTheresa JackFeb 11, 20263.0The store was cleaner than the past couple of times we've been there, but it still isn't up to the standards Belk used to have. I'm glad to see the clothing racks are tidier, too. The ladies' room still left something to be desired. (For one example, the bathroom tissue needs to go in the dispensers instead of on top where it can be knocked in the floor to collect pathogens. Another example: fill all of the dispensers including paper towel and seat protector, please.) I did not buy anything today, though, because one of the cashiers at the cashiers' stand in the ladies' wear department coughed over and over WITHOUT covering her mouth! I heard her shortly after I stepped into that department. I'd looked forward to getting a cute new sweater or dress, but I didn't need to get sick. So, I left empty handed. So sad. The bright spot of the entire visit was interacting with a lovely sales associate named Ava. She was the kindest, most helpful, and most patient person I've met in-person in a long time. Belk would do well to promote Ava into a training position to teach other associates how to treat customers. She's amazing. All of the associates at this Belk really are nice. If that one hadn't been so sick, I would've enjoyed my visit; very nice people!
- GBGloria ByrantFeb 8, 20265.0Q. Watson very polite & helpful in the Crabtree Mall very willing to help & pleasant kudos goes to you Mr. Watson continues to provide excellent customer service to the clients
- NONeismar OrtaJan 20, 20265.0Good !!
- LMLisa MarieJan 1, 20263.0This store is so disorganized cloths everywhere can't find people to help you! Its hard to know where to check out!
- JHJoe HybergDec 29, 20251.0Good luck shopping here if you need help. Stopped by to buy 2 birthday gifts from the jewelry dept and can’t get assistance. Looking around while leaving I only noticed 1 employee at the register up front. Going to Jared, it may cost more but isn’t a waste of time
Brand Certified Facts from Belk
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Certified March 01, 2026Yext Knowledge Graph
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