Brand Certified
Goodwill - Shelby
3.8(394 reviews)
Certified by Goodwill - Shelby • Mar 01, 2026
Business Details
1005 East Dixon Boulevard, Shelby, NC
28152, United States
Certified by Goodwill - Shelby • Mar 01, 2026
(704) 969-0666
Certified by Goodwill - Shelby • Mar 01, 2026
https://goodwillsp.org/shop/retail-stores/shelby/
Certified by Goodwill - Shelby • Mar 01, 2026
About
Certified by Goodwill - Shelby • Mar 01, 2026
Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Certified by Goodwill - Shelby • Mar 01, 2026
Hours
Certified by Goodwill - Shelby • Mar 01, 2026
Reviews
3.8
394 reviews
5 stars
163
4 stars
92
3 stars
64
2 stars
28
1 star
47
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high prices for donated items, feeling they were often more expensive than new retail options.
Store Organization
The store's organization by color rather than size was frequently criticized, making it difficult for customers to find items that fit.
Customer Service
While some reviews praised friendly staff, there were notable complaints about rude cashiers and poor customer service experiences.
Cleanliness and Atmosphere
The store was generally described as clean and well-organized, with a pleasant atmosphere and additional amenities like a cafe.
Inventory Quality
Customers noted a lack of quality items, with many feeling that the selection was mostly low-quality or overpriced goods.
- BLBriana Long6 days ago1.0This ENTIRE store is organized by color instead of size. I don’t know what y’all were thinking. Left empty handed bcuz i dont have time to look thru every SINGLE jacket you have to find one in my size. What a waste of a new store. EDIT: Your leadership may have determined that it works best you. Your customers feel otherwise. I was far from the only customer frustrated by this in my short 5 minute visit to your store, I spoke to 2 other shoppers who were also flabbergasted at how difficult it is to shop this way.
- AMAleigha MooreFeb 21, 20265.0Walked in starving and amazingly this location has a cafe
- LJLetitia JohnsonJan 22, 20265.0I love the openness of the racks. I had so many choices Thank you
- SGstar gazer99Jan 10, 20261.0I’ve seen prices of barcode items double over the last year at this location since going viral for being a large goodwill in this state. Their GRID section never changes and I haven’t seen any decent electronic here since they opened years ago probably because they are selling anything decent online. Shame on greedwill. There are other thrifts doing good locally and they don’t charge what y'all charge. This is the worst thrift store in Shelby imo.
- JAjessica arnoldJan 4, 20262.0I’ll spare you the time. Driving from Charotte you see this store and you are like oh my look at the size! Definitely a quantity over quality goodwill. Store was clean and organized however didn’t come across a single name brand item in clothing. Brands were mostly mall stores that had gone out of business, target or Walmart. Clothes were also on more of the worn out side. Housewares were slim pickings.
Frequently Asked Questions About Goodwill - Shelby
Is Goodwill's Shelby store moving?
Yes! Goodwill's store in Shelby, NC, is relocating to 1005 East Dixon Boulevard on Friday, August 26.
Where is Goodwill's Shelby store located now?
Goodwill's Shelby store is located at 1005 East Dixon Boulevard, Shelby, NC 28152.
What are the operating hours for Goodwill - Shelby?
Goodwill - Shelby is open Monday, Wednesday to Saturday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What kind of merchandise does Goodwill - Shelby offer?
Goodwill - Shelby sells gently used merchandise and uses proceeds to help people in the community launch new careers.
Is the Shelby Goodwill store moving to a new location?
Yes, the Goodwill store in Shelby relocated to 1005 East Dixon Boulevard on Friday, August 26.
How can I contact Goodwill - Shelby by phone?
You can reach Goodwill - Shelby at +1 704-969-0666.
Where can I find more information about Goodwill - Shelby online?
Visit Goodwill - Shelby's website at https://goodwillsp.org/shop/retail-stores/shelby/ or their Facebook page at https://www.facebook.com/goodwillsp.
What supermarkets are near Goodwill - Shelby?
Lidl supermarket is located near Goodwill - Shelby, great for picking up groceries before or after your visit.
Are there dining options close to Goodwill - Shelby?
Nearby dining options include Shelby Fish Camp, known for seafood, The Creekside Clock Restaurant offering steakhouse fare, Checkers fast food, Domino's Pizza, and KFC.
Where can I get a car wash near Goodwill - Shelby?
Nearby car wash services include Edge Express Car Wash, Tidal Wave Auto Spa, and Royal Car Wash, convenient spots to clean your vehicle after shopping.
What medical services are available near Goodwill - Shelby?
Nearby medical services include pulmonologists such as Rocky B. Readling, MD Michael C. DeArment, and Gina M. Merritt, Urgent Care at Atrium Health, and other specialists like Kim W. Roberts and Komal Parikh.
Brand Certified Facts from Goodwill - Shelby
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