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Belk

4.2
(740 reviews)

Business Details

(704) 482-6741
https://www.belk.com

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Shelby, NC or call us at (704) 482-6741 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
2001-1 East Dixon Blvd., Shelby, NC
28150, United States

Hours

Reviews

4.2
740 reviews
5 stars
415
4 stars
161
3 stars
97
2 stars
38
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful experiences.

Store Layout

Customers noted that the store layout is crowded and difficult to navigate, with fitting rooms and cash registers being hard to access.

Product Availability

There are complaints about limited inventory and sizes, with some customers unable to find what they were looking for.

Sales and Pricing

Many customers appreciated the sales and discounts available, although some felt that prices were still high.

Cleanliness

The store is generally reported as clean and organized, contributing positively to the shopping experience.
  • KB
    Kimberly B
    Feb 21, 2026
    4.0
    Pretty good selection of clothes. Store is attractive but some racks are very close together and hard to maneuver through. Had to walk almost the whole width of store to find a fitting room. So one fitting room for all the women. They used to have fitting rooms in each area, petite, plus and ladies. Lastly, difficult to find a sales person to ring up the purchase. Please open up the fitting rooms. This is not the only Belks that has closed up fitting rooms. My 89 year old mother was exhausted by the time we got back to the car.
  • ML
    Marge Lewis
    Feb 20, 2026
    4.0
    Clean, organized, limited help.
  • TF
    T. F. F.
    Jan 14, 2026
    4.0
    Belk in Shelby is a solid spot for clothes, shoes, and home items with good sales and a friendly staff. Convenient location in Cleveland Mall with curbside pickup. The store overall is a reliable place to shop with great deals. The store was not busy at all when we visited it.
  • DD
    Deniece Davis
    Jan 4, 2026
    1.0
    We had a pair of pants to exchange that were a Christmas gift. Took us a long time to even find someone that would help when we finally did the attitudes and the service were terrible. The manager Michelle was called for help she was absolutely no help at all. We ended up finding what we needed on our own and then had to wait 30 more minutes to get checked out. The two ladies working the register had the worst attitude. Terrible experience we will not be going back. I don’t not how the store stays in business, but by the looks of it , it will not be there long.
  • GF
    Gigi Fitz
    Dec 21, 2025
    3.0
    This was our first time in the Asheville mall. We couldn't get any help in the shoe department. The department was very busy and the sales persons were overwhelmed. They need more help.

Frequently Asked Questions About Belk

What are the operating hours for pickup services at Belk in Shelby, NC?

Pickup services at Belk are available Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Belk offer curbside and in-store pickup options?

Yes, Belk offers both in-store pickup and curbside pickup services for customer convenience.

Brand Certified Facts from Belk

Belk partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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