JCPenney

4.2
862 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rocky Mount, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1100 Wesleyan Blvd, Rocky Mount, NC
27804, United States

Hours

Reviews

4.2
862 reviews
5 stars
447
4 stars
234
3 stars
103
2 stars
30
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported rude or unhelpful associates.

Store Conditions

Concerns about cleanliness and organization; some customers noted messy displays and poor conditions.

Product Selection

Varied opinions on product availability; some found good deals and selections, while others were disappointed by limited options.

Pricing

Customers expressed concerns about high prices, although some appreciated the sales and discounts.
  • IF
    Iris Fiorello
    Dec 28, 2025
    5.0
    They had some great sales before Christmas!!! And even though there were lines they had two cashiers where I was that kept them moving.
  • JJ
    jazzthahealer
    Dec 9, 2025
    5.0
    πŸ‘†πŸ€žπŸ™βœŒοΈπŸ‘βœŒοΈπŸ‘‹ βœŒοΈπŸ‘πŸ––πŸ–βœŒοΈπŸ‘†πŸ––
  • GS
    Gloria S
    Nov 13, 2025
    3.0
    Always searching for up and downs . I would have liked my experience to have been pleasant but unfortunately it wasn’t. I went twice in one week to give them what I call a thumbs down. No one on the floor to assist you,only one customer service station open and with an extremely long line and two very slow cashiers. Like where is the backup help. It’s supposed to be scan, pack,pay and go.
  • KC
    Kimberly Cutler
    Oct 25, 2025
    5.0
    1 outfit cost us $305
  • N4
    Novalee 45
    Oct 10, 2025
    1.0
    Your cashier in the home department Carolyn needs a serious attitude adjustment. Not only is her attitude seriously stank (has been like that for years, needs to leave store if that unhappy), but also refuses to look up a receipt as customer request. Funny how the transaction she claims she couldn't find miraculously showed up to the helpful cashier in womens.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Rocky Mount, NC?

JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Rocky Mount?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.