Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rocky Mount, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
862 reviews
5 stars
447
4 stars
234
3 stars
103
2 stars
30
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported rude or unhelpful associates.
Store Conditions
Concerns about cleanliness and organization; some customers noted messy displays and poor conditions.
Product Selection
Varied opinions on product availability; some found good deals and selections, while others were disappointed by limited options.
Pricing
Customers expressed concerns about high prices, although some appreciated the sales and discounts.
- IFIris FiorelloDec 28, 20255.0They had some great sales before Christmas!!! And even though there were lines they had two cashiers where I was that kept them moving.
- JJjazzthahealerDec 9, 20255.0👆🤞🙏✌️👍✌️👋 ✌️👍🖖🖐✌️👆🖖
- GSGloria SNov 13, 20253.0Always searching for up and downs . I would have liked my experience to have been pleasant but unfortunately it wasn’t. I went twice in one week to give them what I call a thumbs down. No one on the floor to assist you,only one customer service station open and with an extremely long line and two very slow cashiers. Like where is the backup help. It’s supposed to be scan, pack,pay and go.
- KCKimberly CutlerOct 25, 20255.01 outfit cost us $305
- N4Novalee 45Oct 10, 20251.0Your cashier in the home department Carolyn needs a serious attitude adjustment. Not only is her attitude seriously stank (has been like that for years, needs to leave store if that unhappy), but also refuses to look up a receipt as customer request. Funny how the transaction she claims she couldn't find miraculously showed up to the helpful cashier in womens.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Rocky Mount, NC?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Rocky Mount?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney in Rocky Mount offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup for your convenience.
Is the Rocky Mount JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
What payment options are accepted at the JCPenney store in Rocky Mount?
They accept American Express, Check, Discover, MasterCard, and Visa; both debit cards and credit cards are accepted, and cash is not required.
Are there nearby shoe stores around JCPenney in Rocky Mount?
Yes, nearby shoe stores include Underground By Journeys, Shoe Dept., Payless, Finish Line, Kids Foot Locker, and Wolverine World Wide.
What other clothing stores can I visit near JCPenney in Rocky Mount?
Nearby clothing stores include PJs Sportswear, PJ's Ladies Wear, rue21, Supreme Diva Jeans, American Eagle Outfitters, The Children's Place, and Claire's.
Are there any nearby beauty or salon services near JCPenney?
Yes, nearby beauty and salon services include Wigs N Beauty, Capello Hair salon, and Lee Nails beauty salon and spa.
Is there a shopping center near JCPenney in Rocky Mount where I can also find other stores and eateries?
JCPenney is located within the Golden East Crossing shopping center, which offers a variety of retail stores and dining options such as Great American Cookies and Subway.
How can I shop JCPenney's deals and app features?
You can shop top deals by visiting their website or by downloading the JCPenney App from the App Store for convenient shopping and coupons.