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JCPenney

4.2
(866 reviews)

Business Details

1100 Wesleyan Blvd, Rocky Mount, NC
27804, United States
(252) 972-6800

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rocky Mount, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1100 Wesleyan Blvd, Rocky Mount, NC
27804, United States

Hours

Reviews

4.2
866 reviews
5 stars
448
4 stars
236
3 stars
103
2 stars
30
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rude or unhelpful associates.

Store Condition

Customers noted issues with store cleanliness and organization, with some describing it as messy and hard to navigate.

Product Selection

Feedback indicated a good variety of clothing options, but some customers expressed disappointment in the availability of specific sizes and items.

Pricing

Many customers found prices to be high, although some appreciated the sales and discounts available.
  • JD
    Johnson Derek
    Feb 14, 2026
    5.0
    Sale going on this day Valentine's day
  • TG
    tracy garnet
    Jan 12, 2026
    1.0
    The same older woman who works at customer service needs to retire. She can never look up a receipt, always has a bad attitude, and if she'd take my phone number so my purchase would go to my JCPenney rewards, returns would be so easy. Then she'll say she can't find my purchase when I have the card it's charged to, the date charged, etc. Get rid of her!
  • IF
    Iris Fiorello
    Dec 28, 2025
    5.0
    They had some great sales before Christmas!!! And even though there were lines they had two cashiers where I was that kept them moving.
  • JJ
    jazzthahealer
    Dec 9, 2025
    5.0
    πŸ‘†πŸ€žπŸ™βœŒοΈπŸ‘βœŒοΈπŸ‘‹ βœŒοΈπŸ‘πŸ––πŸ–βœŒοΈπŸ‘†πŸ––
  • GS
    Gloria S
    Nov 13, 2025
    3.0
    Always searching for up and downs . I would have liked my experience to have been pleasant but unfortunately it wasn’t. I went twice in one week to give them what I call a thumbs down. No one on the floor to assist you,only one customer service station open and with an extremely long line and two very slow cashiers. Like where is the backup help. It’s supposed to be scan, pack,pay and go.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Rocky Mount, NC?

JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Rocky Mount?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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