Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised commitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees who provided exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude or unhelpful employees, leading to a mixed perception of service quality.
Store Environment
Customers appreciated the store's atmosphere and layout, although some noted issues with overcrowding and limited stock.
Product Selection
The store was recognized for having a good selection of shoes and clothing, but some customers expressed disappointment with the availability of specific sizes or styles.
Pricing Concerns
Several reviews mentioned that while the quality of products is good, the prices can be considered high, leading to mixed feelings about value.
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Andy Blackley
Dec 2, 2025
5.0
Alex helped me when I was walking by and saw the deal. I was just looking around when I came in. But he was amazing and helpful. Suggesting different shoes for my style and knew his music. Even bands or artist that aren’t radio bands. I’m 100% going to come back to this location just to get new shoes or even clothes. Great and fantastic customer service. Made me and my wife super comfortable where I forgot I was in a vans store. He even laced my shoes for me so I didn’t have to worry about it when I walked out the store in my new kicks.
KH
Kassey Hargett
Aug 2, 2025
5.0
I have been to this store twice in the past six months and have gotten some of the best customer service that I’ve had in a while. The employees are so helpful and polite. However they are selecting their staff and doing their trainings, it is working well for them. Special shout outs to Matty, Jen, and Sam for making my experience memorable and seamless.
CC
Corey Crosby
Oct 9, 2018
5.0
Great customer service especially for a crowded Saturday.
Vans is the original skateboard footwear brand rooted in youth culture, offering authentic footwear and apparel including style icons like the Old Skool and Checkerboard Slip-On.
Where is Vans in Raleigh located?
Vans is located at 4325 Glenwood Ave, Space 2129, Raleigh, NC 27612.
What are the operating hours for Vans in Crabtree Valley?
Vans is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does Vans offer in-store pickup services?
Yes, Vans offers in-store pickup for customers.
What payment methods does Vans accept?
Vans accepts American Express, Android Pay, Apple Pay, Cash, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
How can I contact Vans in Crabtree Valley?
You can contact Vans at +1 919-788-2100.
What types of products does Vans store offer?
Vans offers footwear, clothing, and fashion accessories including skate shoes and outdoor boots for men and women.
Are there any notable places near Vans at Crabtree Valley where I can shop or relax?
Nearby, you can find Spencer's for gifts and clothing, Bath & Body Works for beauty products, and Cinnabon for bakery treats, making it convenient to shop or refresh after visiting Vans.
Is there public entertainment near Vans in Crabtree Valley?
Yes, 'You Love Selfies' offers arts and entertainment nearby, a fun spot to visit along with your Vans trip.
Can I find other clothing stores near Vans at Crabtree Valley Mall?
Yes, nearby clothing stores include Forever 21, J.Crew, and Abercrombie & Fitch, providing a variety of fashion options around Vans.