Vans

4.4
226 reviews

About

Shoe StoreClothing StoreFashion Accessories StoreSkate ShopMen's Clothing StoreWomen's Clothing StoreVANS
Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised commitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.

Location

Vans
4325 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

4.4
226 reviews
5 stars
158
4 stars
38
3 stars
12
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees who provided exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude or unhelpful employees, leading to a mixed perception of service quality.

Store Environment

Customers appreciated the store's atmosphere and layout, although some noted issues with overcrowding and limited stock.

Product Selection

The store was recognized for having a good selection of shoes and clothing, but some customers expressed disappointment with the availability of specific sizes or styles.

Pricing Concerns

Several reviews mentioned that while the quality of products is good, the prices can be considered high, leading to mixed feelings about value.
  • AB
    Andy Blackley
    Dec 2, 2025
    5.0
    Alex helped me when I was walking by and saw the deal. I was just looking around when I came in. But he was amazing and helpful. Suggesting different shoes for my style and knew his music. Even bands or artist that aren’t radio bands. I’m 100% going to come back to this location just to get new shoes or even clothes. Great and fantastic customer service. Made me and my wife super comfortable where I forgot I was in a vans store. He even laced my shoes for me so I didn’t have to worry about it when I walked out the store in my new kicks.
  • KH
    Kassey Hargett
    Aug 2, 2025
    5.0
    I have been to this store twice in the past six months and have gotten some of the best customer service that I’ve had in a while. The employees are so helpful and polite. However they are selecting their staff and doing their trainings, it is working well for them. Special shout outs to Matty, Jen, and Sam for making my experience memorable and seamless.
  • CC
    Corey Crosby
    Oct 9, 2018
    5.0
    Great customer service especially for a crowded Saturday.

Frequently Asked Questions About Vans

What is Vans store in Crabtree Valley known for?

Vans is the original skateboard footwear brand rooted in youth culture, offering authentic footwear and apparel including style icons like the Old Skool and Checkerboard Slip-On.

Where is Vans in Raleigh located?

Vans is located at 4325 Glenwood Ave, Space 2129, Raleigh, NC 27612.