Business Details
About
Safety Equipment Supplier
Monitech Ignition Interlock is Raleigh’s local ignition interlock provider. Monitech is the original North Carolina interlock provider with over 30 years of experience. With convenient locations across the state and one of the easiest to use devices, Monitech is the iid leader in North Carolina.
Location
Hours
Reviews
3.1
49 reviews
5 stars
20
4 stars
7
3 stars
1
2 stars
2
1 star
19
- JHjake hartner5 days ago1.0Terrible company, got mine installed 1 hour ago, made it to the closest Walmart, did everything accordingly, went inside, came out tried to start my truck, to my surprise… no start, called the company where they had me do a soft reset (unplugging the device and plugging it back in), that didn’t work, they then said I could disconnect and reconnect the negative on my battery, so that I did…. To no suprise it didn’t start, they told me that I had to pay for a tow and make another appointment…. I was just there??? Why am I paying for a tow, they said I can send them a ticket for it if it ends up not being a problem with my truck, I then asked to speak to a supervisor, to which they responded with I can put in a request and they will reach out in 24-48 hours, so if your reading this I may still be in that parking lot, STAY AWAY, THIS COMPANY IS JUST A MONEY GRAB!!! Who do I contact about my loss of business and time??? It’s almost like they know you HAVE to pay for it and don’t give a crap about the customer. BIGGEST L
- NMNayla MtzAug 18, 20251.0LONG POST I had a very disappointing experience at the Raleigh South location. I went in on a Saturday morning at 8 AM for an interlock installation and ended up waiting nearly five hours. From the start, things were frustrating — when I originally called to schedule, I was told I could leave my car and go to work, but that was not the case. I had to miss an entire workday, which caused issues with my employer. After finally leaving with the installation completed, I drove home and attempted my arrival test, but the device would not turn on. When I tried again, not only did the device still not work, but my car wouldn’t start at all. I called customer service and followed their instructions to reset the system, but it made no difference. At that point, my starter began making a strange cranking sound, something it had never done before. It became clear that something had gone wrong with the installation. I ended up needing a mechanic to come fix the issue by having my starter replaced and I also had to arrange towing and use an Uber just to get to the Durham location. When I finally went to the Durham office, the technician there confirmed the device had not been installed properly in Raleigh. The difference in service was night and day , the Durham technician was efficient, professional, and genuinely helpful, unlike what I experienced in Raleigh. This entire process caused me stress, wasted time, and unnecessary hassle that could have been avoided with proper installation and better service.
- CHcheryl hendricksApr 22, 20214.0I hear Tony is very helpful at this place.
Frequently Asked Questions About Monitech Ignition Interlock Systems
What products and services does Monitech Ignition Interlock Systems provide?
Monitech Ignition Interlock Systems is Raleigh’s local ignition interlock provider specializing in ignition interlock devices and vehicle breathalyzers with over 30 years of experience.
Where is Monitech Ignition Interlock Systems located?
The business is located at 1411 Diggs Dr, Suite H, Raleigh, NC 27603, United States.
What are the operating hours of Monitech Ignition Interlock Systems?
The business is open Tuesday through Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. It is closed on Mondays.
How can I schedule an installation with Monitech Ignition Interlock Systems?
You can schedule an installation by visiting their website at https://monitechnc.com/installationcenters/Raleigh-7566m/?utm_source=exnet&utm_medium=localseo&utm_campaign=yext or through their reservation portal.
What payment methods are accepted at Monitech Ignition Interlock Systems?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
How can I contact Monitech Ignition Interlock Systems for inquiries or support?
You can reach them by phone at +1 919-648-2863 or toll-free at +1 800-521-4246, or email them at CC.SALES@LIFESAFER.COM.
Does Monitech Ignition Interlock Systems offer online support?
Yes, their online service is available 24/7 every day of the week.
What nearby places can I visit around Monitech Ignition Interlock Systems?
Nearby you can visit LifeSafer Ignition Interlock offering auto glass service and automotive repair, Definitely Not Los Angeles thrift store, and The Cave Athletics Club gym, among others.
Are there nearby transportation or courier services if I need logistics support?
Yes, ABC Express Courier and ABC Express Courier Inc, both freight and cargo services, are close by and can assist with delivery needs.
Are there religious or community organizations near Monitech Ignition Interlock Systems?
Yes, several religious organizations such as Iglesia Pentecostal Puerta Al Cielo, Restoration Healing and Deliverance Ministries, and Kingdom Mission Church are nearby, offering community services.