Express Factory Outlet

4.3
128 reviews

About

Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 5959 Triangle Town Blvd. Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match. Stop by in store, or shop the latest arrivals online.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Express Factory Outlet
5959 Triangle Town Blvd, Raleigh, NC
27616, United States

Hours

Reviews

4.3
120 reviews
5 stars
72
4 stars
29
3 stars
10
2 stars
0
1 star
9
  • RD
    Rebekah Davis
    Nov 16, 2025
    1.0
    I am writing to express my disappointment with the service I received during my recent visit to the Express Factory Outlet at Triangle Mall. When my fiancé and I entered the store, not a single associate greeted us or acknowledged our presence. There were five employees standing together, clearly engaged in personal conversation, and none of them looked our way or offered assistance. As I walked closer to them, I expected at least a simple greeting or an offer to help especially because I did need assistance but they continued their conversation without any recognition. Unfortunately, this was not the first time I experienced this type of service at this location. On a previous visit, these same associates rushed us through checkout, seemingly eager to return to their chitchatting rather than provide proper customer service. Because of these repeated negative experiences, I do not plan to shop at this Express location again. I hope this feedback is taken seriously, as customers deserve to feel acknowledged and valued when shopping in your stores.
  • RM
    Renee M.
    Dec 26, 2020
    4.0
    Store is not my favorite, size selection is good. Entrance is one door, exit is marked on another but locked. Weird. Great procedures for covid. Staff wiping everything down between customers.
  • TA
    Terrica America
    Mar 7, 2019
    4.0
    Fantastic customer service and good options for clothing. Deals are not actually legitimate as the buy one get one free option for jeans is contingent on paying retail cost, then when the deal is over the jeans are half priced. Kind of a trick to make people think they are getting a deal when they are not but I loved the service.

Frequently Asked Questions About Express Factory Outlet

What is the return policy at Express Factory Outlet?

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.