Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 5959 Triangle Town Blvd.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.3
120 reviews
5 stars
72
4 stars
29
3 stars
10
2 stars0
1 star
9
- RDRebekah DavisNov 16, 20251.0I am writing to express my disappointment with the service I received during my recent visit to the Express Factory Outlet at Triangle Mall. When my fiancé and I entered the store, not a single associate greeted us or acknowledged our presence. There were five employees standing together, clearly engaged in personal conversation, and none of them looked our way or offered assistance. As I walked closer to them, I expected at least a simple greeting or an offer to help especially because I did need assistance but they continued their conversation without any recognition. Unfortunately, this was not the first time I experienced this type of service at this location. On a previous visit, these same associates rushed us through checkout, seemingly eager to return to their chitchatting rather than provide proper customer service. Because of these repeated negative experiences, I do not plan to shop at this Express location again. I hope this feedback is taken seriously, as customers deserve to feel acknowledged and valued when shopping in your stores.
- RMRenee M.Dec 26, 20204.0Store is not my favorite, size selection is good. Entrance is one door, exit is marked on another but locked. Weird. Great procedures for covid. Staff wiping everything down between customers.
- TATerrica AmericaMar 7, 20194.0Fantastic customer service and good options for clothing. Deals are not actually legitimate as the buy one get one free option for jeans is contingent on paying retail cost, then when the deal is over the jeans are half priced. Kind of a trick to make people think they are getting a deal when they are not but I loved the service.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Triangle Town hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Express Factory Outlet accepts returns and exchanges within 30 days of purchase. Items must have original tags attached. Returns are not accepted for items from Express Men stores or online purchases at the outlet.
Where can I buy an Express gift card?
Gift cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
What sizes are available at Express Factory Outlet?
Sizes offered range from 00-14 and XS-XL for women, and XS-XXL for men, including various pant and jacket sizes.
How can I contact Express Factory Outlet customer service?
You can contact Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to Express Factory Outlet?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the opening hours for Express Factory Outlet in Raleigh?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Express Factory Outlet?
Payments can be made using American Express, Cash, Diners Club, Discover, Mastercard, and Visa cards.
Is Express Factory Outlet wheelchair accessible?
Yes, Express Factory Outlet has a wheelchair accessible entrance for customer convenience.
What nearby stores can I visit along with Express Factory Outlet at Triangle Town Center?
Nearby stores include Payless ShoeSource for shoes, Pandora for jewelry, BOSS for men's clothing, and Victoria's Secret for lingerie and women's clothing.
Are there dining options near Express Factory Outlet at Triangle Town Center?
Yes, you can enjoy snacks or meals at nearby places like Auntie Anne's for pretzels, Chick-fil-A for fast food chicken, and Ted's for American cuisine.
What amenities and services are available near Express Factory Outlet at Triangle Town Center?
Besides shopping, you can find services such as Spectrum for home services, Health First NC for spas and massage therapy, and ample parking at Triangle Town Center.