Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 4325 Glenwood Ave in Raleigh, NC or shop the collection online.
Sheryl received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness, patience, and ability to understand their needs.
Product Quality
Customers expressed satisfaction with the clothing quality and fit, particularly noting the assistance in finding suitable outfits for various occasions.
Mixed Experiences
While many reviews praised the service, there were complaints about the return policy and some negative experiences with staff, indicating inconsistency in service quality.
Store Environment
The store was generally described as welcoming and well-organized, contributing to a positive shopping experience.
CM
Cielo Martinez
Jan 30, 2026
5.0
Sheryl was incredibly welcoming and helpful during our visit. She took the time to understand my brother’s preferences and guided him in finding the perfect outfit for a formal quinceañera party. We really appreciated how patient and understanding she was while offering great advice and a nice variety of options to choose from. Her positive attitude made the whole experience enjoyable, and her ability to speak Spanish was a huge plus! ☺️
BM
Brianne May
Jan 18, 2026
5.0
I honestly was about to leave after trying on several things I picked on my own that ethier didnt fit or I just didn't like on me. I don't shop much for myself and get overwhelmed really quickly, but Sheryl swooped in and saved the day! She helped my find pieces to wear for my upcoming trip to Madrid! Sheryl was kind and super helpful and I ended up very pleased with my purchases!
Thank you Sheryl!
NJ
Nate Jordan
Jan 17, 2026
5.0
Sheryl from Crabtree valley express was beyond helpful to me when I came in looking for a suit and not knowing anything about them. I left with a full suit and two shirts. She is awesome
CS
Claudia Samuel
Jan 8, 2026
5.0
Sheryl was so incredibly helpful when I visited this past weekend with my 16-year-old niece. I was shopping for an outfit for a party, and my niece was shopping for professional attire for a leadership program. Sheryl got me to try something that I would have never picked for myself, but she had a vision and ended up being SPOT ON. She also took the time to understand my niece's needs, her body shape, and comfort level, allowing us to select several different options that we ultimately purchased. I am so thankful for her help that day!
LT
Loieka Taylor
Jan 1, 2026
5.0
Sheryl at the Express Store in Crabtree Valley Mall did an amazing job fitting my husband for a suit for his Mother's Funeral! She was so friendly, knowledgeable, and helpful! She made you feel like you were right at home. My husband and I were blown away at his transformation. He looked like a completely different person! She gave us the best customer service we ever had! I will come back to this store anytime just to let her style us again. We will definitely be repeat customers!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Crabtree Valley hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase an Express gift card?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Crabtree Valley currently hiring?
Yes, to view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service by calling 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but online returns are not accepted at Express Factory Outlet stores.
What are Express store hours at 4325 Glenwood Ave, Raleigh?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
What types of clothing and accessories does Express offer?
Express offers men's and women's clothing including jeans, leggings, dresses, sweaters, shirts, suits, graphic tees, polos, shoes, jewelry, and accessories.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payments.
Are there any nearby clothing stores where I can shop along with Express?
Yes, nearby stores include Aerie, American Eagle Outfitters, G by Guess, Ann Taylor, Victoria's Secret, and Tommy Bahama offering a variety of men's and women's clothing and accessories.
Are there dining options near Express at Crabtree Valley?
Yes, nearby dining options include Fleming's Prime Steakhouse & Wine Bar, Seasons 52, Greek Fiesta at Crabtree Mall, and Cinnabon, where you can enjoy meals before or after shopping.
What nearby services can assist customers visiting Express?
Nearby services such as Avis Car Rental can help with transportation needs, and eye care clinics like eyecarecenter, Fox Eye Care Group, and MyEyeDr. offer eye care services.
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