Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 4325 Glenwood Ave in Raleigh, NC or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
274 reviews
5 stars
176
4 stars
41
3 stars
20
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sheryl received numerous accolades for her exceptional customer service, with many customers highlighting her attentiveness, knowledge, and ability to help them find the perfect outfits.
Mixed Experiences
While many customers praised the service and selection, there were also complaints about poor customer service from other staff members and issues with the return policy.
Product Quality
Customers expressed mixed feelings about the quality and fit of the clothing, with some praising the styles while others reported sizing issues and dissatisfaction with online orders.
Store Environment
The store was generally described as well-organized and pleasant, but some customers noted a lack of staff availability and responsiveness during their visits.
- CSClaudia Samuel4 days ago5.0Sheryl was so incredibly helpful when I visited this past weekend with my 16-year-old niece. I was shopping for an outfit for a party, and my niece was shopping for professional attire for a leadership program. Sheryl got me to try something that I would have never picked for myself, but she had a vision and ended up being SPOT ON. She also took the time to understand my niece's needs, her body shape, and comfort level, allowing us to select several different options that we ultimately purchased. I am so thankful for her help that day!
- LTLoieka TaylorJan 1, 20265.0Sheryl at the Express Store in Crabtree Valley Mall did an amazing job fitting my husband for a suit for his Mother's Funeral! She was so friendly, knowledgeable, and helpful! She made you feel like you were right at home. My husband and I were blown away at his transformation. He looked like a completely different person! She gave us the best customer service we ever had! I will come back to this store anytime just to let her style us again. We will definitely be repeat customers!
- ATandrea theisenDec 28, 20255.0I had an amazing experience thanks to Sheryl who helped me with my work wardrobe. She took the time to understand my body type, frame, and skin tone, and helped me select pieces that were not only professional but incredibly flattering. Her attention to detail, honest feedback, and knowledge of fit and color made the entire process easy and enjoyable. Exceptional customer service—I truly appreciated her expertise and patience. I will definitely be back and highly recommend asking for her help!
- MHMohammad HafsaDec 24, 20255.0Visited express today looking for an outfit for my cousins engagement party. I was assisted by Sheryl and she made sure I was taken care of, from showing me options to even giving really good advice on what looks the best. I walked out with the exact look I was hoping to find thanks to her! Thank you Sheryl :)
- JJJoseph JohnsonDec 20, 20255.0I had a great experience at Express today thanks to Sheryl. She helped me put together an outfit by helping me decide on the perfect sweater and overcoat, and she was genuinely amazing to work with. Sheryl was extremely helpful, knowledgeable, and truly eager to help. You can tell she actually cared about making sure I found something I loved and felt confident in. Experiences like this make shopping so much more enjoyable. I will definitely be back! - Joe
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Crabtree Valley hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase an Express gift card?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Crabtree Valley currently hiring?
Yes, to view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service by calling 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but online returns are not accepted at Express Factory Outlet stores.
What are Express store hours at 4325 Glenwood Ave, Raleigh?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
What types of clothing and accessories does Express offer?
Express offers men's and women's clothing including jeans, leggings, dresses, sweaters, shirts, suits, graphic tees, polos, shoes, jewelry, and accessories.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payments.
Are there any nearby clothing stores where I can shop along with Express?
Yes, nearby stores include Aerie, American Eagle Outfitters, G by Guess, Ann Taylor, Victoria's Secret, and Tommy Bahama offering a variety of men's and women's clothing and accessories.
Are there dining options near Express at Crabtree Valley?
Yes, nearby dining options include Fleming's Prime Steakhouse & Wine Bar, Seasons 52, Greek Fiesta at Crabtree Mall, and Cinnabon, where you can enjoy meals before or after shopping.
What nearby services can assist customers visiting Express?
Nearby services such as Avis Car Rental can help with transportation needs, and eye care clinics like eyecarecenter, Fox Eye Care Group, and MyEyeDr. offer eye care services.