Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Crabtree in Raleigh, NC brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
784 reviews
5 stars
620
4 stars
118
3 stars
28
2 stars9
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Product Selection
The store offers a wide variety of LEGO sets, including exclusive and hard-to-find items, though some customers noted issues with stock availability.
Store Experience
While many customers enjoy the store atmosphere and cleanliness, some expressed frustration with long wait times to enter, especially during busy periods.
Pricing
Customers noted that LEGO prices can be high, but this is generally accepted as part of the brand's value.
- PWPaul WandereDec 23, 20255.0Very fair prices and wide range of LEGO sets
- GFGille FortierDec 15, 20255.0Wow what a nice Lego store, you should be able to find what you need, specialty that Christmas is coming.
- CMCameron MartinNov 30, 20255.0Location had sets that were completely sold out online and sets that I had expected to have been discontinued. I now have several boxes to open with friends with multiple days of building ahead of us.
- YTyvonne truanOct 10, 20255.0My hubby and I drove an hour and a half to get to your store and just wanted to say thank you to Jay for being kind, professional and enthusiastic about legos. My hubby very happy and we will definitely be making a trip back.
- FLFortenowski The Myth the LegendSep 28, 20255.0Kids and adults find their Lego fantasies fulfilled here!
Frequently Asked Questions About The LEGO® Store Crabtree
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Crabtree?
You can become a LEGO VIP member by visiting our store and asking a Brick Specialist to sign you up. You'll receive a welcome email to complete your registration and then a link to your digital VIP card.
What options do I have for redeeming VIP Points earned at The LEGO® Store Crabtree?
You can redeem your VIP Points by visiting your VIP account on LEGO.com and choosing to redeem a voucher for online or in-store shopping.
Does The LEGO® Store Crabtree price match with other retailers?
No, we do not price match as our stores and online shop sometimes run different promotions and discounts to provide fair and consistent pricing.
What should I do if my LEGO set is missing or I lost a piece?
You can visit the store to see if the missing piece is available for purchase from the Pick-A-Brick wall or request a free replacement by visiting LEGO.com under 'Help' and then 'Replacement Parts'.
Is there a cost to visit The LEGO® Store Crabtree?
No, all LEGO Stores including ours are free to enter.
Can I buy individual LEGO bricks at The LEGO® Store Crabtree?
Yes! Check out our Pick-A-Brick wall where you can buy individual pieces to create your unique builds. Inventory changes regularly, so stop by to see what's new.
How do I check if a specific LEGO set is in stock at The LEGO® Store Crabtree?
Visit LEGO.com, search for the set you want, and use the 'Check Store Stock' feature for our store. Alternatively, you can call the store for assistance.
Are there nearby shopping centers or attractions near The LEGO® Store Crabtree?
Yes, The LEGO® Store Crabtree is located within Crabtree Valley Mall, so you can enjoy shopping at many other stores and attractions in the area.
What other toy stores are near The LEGO® Store Crabtree that I can visit?
You can visit the Build-A-Bear Workshop nearby at Crabtree Valley Mall for more toy shopping and gift options.
Are there places to shop for children's or adult clothing near The LEGO® Store Crabtree?
Yes, nearby stores such as Janie and Jack for children's clothing, Madewell and Charlotte Russe for adult fashion are located in the same shopping area to complement your visit.