Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pineville, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,203 reviews
5 stars
576
4 stars
314
3 stars
137
2 stars
64
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Store Organization
Customers reported disorganization and clutter in the store, leading to a frustrating shopping experience.
Product Availability
Several reviews noted low inventory levels and poor selection, with some customers unable to find desired items.
Checkout Experience
Long wait times at checkout and insufficient staffing were common complaints, with many customers expressing frustration over slow service.
Photography Services
The photography department received positive feedback for fun and engaging experiences, with specific staff members highlighted for their excellent service.
- TBTina BlackburnJan 1, 20261.0Today 1/1/2026 This store is a mess. It was so unorganized and such a mess we walked out without buying anything. So disheartening to see it in this shape. This is the the jcpenney in Pineville, NC.
- MTMargaret TurnageDec 16, 20255.0This was one of the most pleasant and amazing experiences I've ever had! Me and my friends came to do the popular "akward" photoshoot together and our photographer Sh'Niyan was absolutely fantastic. The whole experience was incredibly hilarious and tons of fun. Plus their manager DeeAnna was incredible in helping us pick out the perfect package for our situation! Hope to come again!
- DSDay S.Dec 16, 20255.0We did the photos and it was a fantastic experience, Sh'Niyah was so sweet and fun and helped us get amazing shots, and the manager DeeAnna helped us pick the best possible plan and package. It was overall a very fun time thanks to them!
- MRMegan RobinsonDec 12, 20251.0If you like sorting through unorganized and picked over racks then standing in line for an hour to check out with the 1 employee per floor, then this is the place for you. This poor employee kept calling for help and was refused by management. Where are the seasonal staff? Why wasn’t the manager helping checkout? There is a reason malls are going out of business around the country. I definitely will not come back.
- LELisa EvansNov 19, 20252.0There is never anyone to wait on you in the shoe and ladies department. The register is always closed down too in ladies department.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Pineville, NC?
JCPenney in Pineville is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is JCPenney located in Pineville?
JCPenney is located at 11017 Carolina Place Pkwy inside the Carolina Place Mall in Pineville, NC 28134.
What types of products and brands does JCPenney offer?
JCPenney offers a wide selection of apparel for kids, men, and women, as well as footwear, jewelry, accessories, home furnishings, and beauty products. Featured private brands include Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Does JCPenney offer curbside pickup and shipping options?
Yes, JCPenney offers free shipping and curbside pickup for customers shopping both online and in-store.
What payment options are accepted at JCPenney in Pineville?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the Pineville JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and offers public restroom facilities.
What nearby beauty and spa options are available within or near the Carolina Place Mall?
Sephora inside JCPenney and Ahh Spa are nearby beauty and spa options where customers can explore skincare, makeup, and spa services.
Are there dining options near JCPenney at Carolina Place Mall?
Yes, nearby dining options include Chefs Kitchen (American and Cajun cuisine), Jasmine Smoothie World and Bubble Tea, Auntie Anne’s pretzels, DJ’s Restaurant & Pub, and Charleys Cheesesteaks.
What other clothing and shoe stores are located near JCPenney?
Nearby clothing and shoe stores include Zumiez, Kids Foot Locker, Aldo, Vans, and All Season Sneaker, offering a variety of styles and sporting goods.
How can I shop JCPenney deals online or via mobile app?
You can shop JCPenney deals through their website or by downloading the JCPenney Shopping Coupons app available on the Apple App Store.