Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 11025 Carolina Place Parkway in Pineville, NC or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.1
117 reviews
5 stars
70
4 stars
20
3 stars
10
2 stars
4
1 star
13
- CNCamtu NguyenNov 17, 20251.0Found a pair of pants here at $80 PRINTED on tag. WHEN RINGING UP the system showed $88. I asked them to honor the price and they said they can't. They admitted it was a store mistake that they must have missed the pair when doing price adjustment with the price sticker or the sticker fell off, but they were not going to honor what customer found. Corporate said they told corporate that they had explained to me about the price before proceeding to check out, and that is a lie! If admitting it is the store mistake and not going to honor the price, "take it or leave it" attitude, DURING ringing up, is considered an explanation before proceeding to check out, way to do business! Good luck! Add/edit: what bothered me was how they treated me. I came in, took some pants to try on then took the pairs that best fit to check out counter. I didn’t bothered them on anything. When ringing me up at $88, I pointed out $80 on the tag, the young lady (claimed herself as the manager) just said it’s $88 based on the system, then walked away, very disrespectful ! I asked the gentleman if they were going to honor the price on tag, he called the manager back, she came back, saying “I can’t honor the price. It’s the store mistake, we must have missed it or it fell off” then walked away again. NEVER DID ANYONE SAY SORRY FOR THAT MISTAKE! Extremely disrespectful! So I asked the gentleman again who can authorize the price honor again (because no one said sorry for the mistake), then a black lady came out, dry and cold, “we can’t honor the price. You still want them?”. What kind of attitude was that?! The way they treated their customer is disgustingly rude and disrespectful!
- IIirinutsa85Apr 13, 20241.0Horrible customer service. I was trying to return a pair of shoes and the sale associate was VERY rude. She told me to open the box the shoes were in and take them out with a disgusted face, as if they had a disease and I should’ve known to take them out. She then told me she doesn’t need the return paper (which would’ve told her everything she needed to know), and tossed it aside, but took three times to find me in the system. Is it that hard to scan the paper instead of asking me a hundred times when I received the shoes? By the end of all this, she pointed me to where the trash can was and told me what I should do with the box and the return paper.
- TSTony SpenceApr 20, 20235.0One of my favorite stores, always has sharp dressed mannequins, and great selection of clothes and shoes. I always check the clearance area at each location I visit.
- HMHugo MartinezFeb 26, 20215.0Is my to go store I love the styles the have and they always have a great costumer service and prices
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Carolina Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Carolina Place currently hiring?
To view and apply for open positions at Express Carolina Place, please visit https://www.express.com/g/careers/.
What are the contact details for Express customer service?
You can reach Express customer service by calling 1-888-397-1980 to share comments, questions, or suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, except Express Factory Outlet locations where online returns are not accepted.
What is Express's shipping time for online orders?
Standard delivery orders usually arrive within 5-7 business days in the United States, excluding holidays and weekends.
What is the return policy at Express?
Returns and exchanges are accepted within 30 days of purchase for items bought in U.S. stores and online, with some exceptions like third party products and outlet store purchases.
What sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL both online and in stores. A detailed size chart is available at https://www.express.com/service/custserv.jsp?name=SizeChart.
What are Express's store hours at 11025 Carolina Place Parkway?
Express is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM Eastern Time.
What nearby stores and amenities are close to Express at Carolina Place Parkway?
Near Express, you can find shopping options like Torrid, Hollister Co., Bath & Body Works, and Sears, as well as dining choices like Harper's Restaurant and Wasabi Sushi and Veggie Grill at Carolina Place Mall.
How can nearby locations like Carolina Place Mall enhance my shopping experience at Express?
Carolina Place Mall offers a variety of stores, dining, and entertainment options such as Great Wraps, Build-A-Bear Workshop, and a Kids Zone, making it convenient to enjoy multiple activities before or after shopping at Express.
Are there nearby public transit or landmarks that can help me find Express at Carolina Place Parkway?
While specific transit stations aren't listed, well-known nearby places such as Sears, T-Mobile, and Bath & Body Works can serve as landmarks to help locate Express within Carolina Place shopping center.