Brand Certified
Smart Start Ignition Interlock
5.0(4 reviews)
Certified by Smart Start Ignition Interlock • Mar 01, 2026
Business Details
1969 Old Charlotte Highway, Monroe, NC
28110, United States
Certified by Smart Start Ignition Interlock • Mar 01, 2026
(866) 236-8512
Certified by Smart Start Ignition Interlock • Mar 01, 2026
https://www.smartstartinc.com/locations/ignition-interlock-northcarolina-monroe-1969-old-charlotte-highway-28110/?utm_source=locations-organic&utm_campaign=8718&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Mar 01, 2026
About
Certified by Smart Start Ignition Interlock • Mar 01, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Monroe with same-day installation available for your vehicle. We’re a convenient and affordable North Carolina IID supplier located in Northwest Monroe at 1969 Old Charlotte Highway with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Monroe. Call our Northwest Monroe location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Certified by Smart Start Ignition Interlock • Mar 01, 2026
Smart Start Ignition Interlock
1969 Old Charlotte Highway, Monroe, NC
28110, United States
Hours
Certified by Smart Start Ignition Interlock • Mar 01, 2026
Reviews
5.0
4 reviews
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- JWJustin WrenMay 21, 20255.0Ver professional & knowledgeable
- APAshlen PorterMar 26, 20255.0Smooth experience. The employees were very helpful and professional
- MHMelissa HookerMar 20, 20255.0I pulled out of the back of the building and ran over a retaining wall. So thankful for the employees to help lift my car back up so that I could drive home with only minor damage.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What documents should I bring for my Ignition Interlock Device installation?
Bring a photo ID and proof of residence such as a document verifying your address. Depending on your state, you may need to bring additional case-related documents, which our Program Advisors will inform you about.
Is Smart Start's Ignition Interlock Device compliant with state programs?
Yes, Smart Start is NHTSA certified and meets all alcohol monitoring authority requirements to ensure compliance within your state or county.
How often do I need to service my Ignition Interlock Device?
You must bring your IID in for regularly scheduled services. Contact our Customer Care Center at (800) 831-3299 to find out your specific service interval.
What is required to have my Ignition Interlock Device removed?
Removal requirements vary by state, but generally require your state authority's authorization. You must complete a Device Removal Request form and upload any official documentation on our website.
Do I need an Ignition Interlock Device on all my vehicles?
Some states require devices on all vehicles registered to you, while most only require it on the vehicles you drive. Check with your state authority for your specific requirements.
Will the Ignition Interlock Device harm my vehicle?
No, our IID will not damage your vehicle. Our technicians can install devices on all vehicle types, including hybrids and electric cars.
What are the operating hours for the Smart Start Ignition Interlock location in Monroe, NC?
The service center is open Tuesdays from 8:30 AM to 12:00 PM and 1:00 PM to 4:30 PM. It is closed on all other days. However, online services are available 24/7 every day.
How can nearby public places help me when visiting Smart Start Ignition Interlock in Monroe?
Nearby places like Marathon gas station and Cooper's Car Wash offer convenient services if you need fuel or a vehicle wash before or after your IID appointment at 1969 Old Charlotte Highway.
Are there any nearby financial services near Smart Start Ignition Interlock in Monroe?
Yes, you can find Founders Federal Credit Union, Truist, and Suntrust Bank close by, which might be helpful for any financial needs during your visit.
Can I find vehicle-related services near Smart Start Ignition Interlock in Monroe?
Definitely! Nearby automotive services include Sun Stoppers of Monroe for auto glass and tinting, Napa Auto Parts for vehicle parts, and Flynn's Auto & Alignment for repairs.
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