Business Details
About
Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Hours
Reviews
4.0
362 reviews
5 stars
181
4 stars
84
3 stars
44
2 stars
32
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the store for being clean and well-organized.
Customer Service
While many reviews highlighted friendly and helpful staff, some customers reported negative experiences with specific employees.
Product Selection
The store offers a wide variety of items, but some customers expressed frustration over the organization of clothing by color instead of size.
Pricing Concerns
Several reviews noted that prices on some items seemed high for a thrift store, with complaints about inconsistent pricing practices.
Donation Experience
Some customers had issues with the donation process, citing inadequate staffing and poor customer service during drop-offs.
- AAAnonJan 6, 20261.0$125?? What happened to Goodwill
- DBDavid BrooksOct 9, 20254.0Super clean store. Did not have the standard smell when you walk in. Bathrooms were also clean
- DDDiannaOct 5, 20251.0Employee stayed close enough to elbow the entire 45 minutes I spent in the store sifting through the absolute garbage quality jeans they had for sale.
- AWAngela WilliamsSep 21, 20255.0Lots of new stuff Wide selection of items Clean store
- FWF WattersAug 15, 20255.0I dropped off a tote of washes & folded clothes on Friday 08/15/2025. Holly helped me and thanked me for the neatly folded clothes, we chatted briefly about the importance of giving back to the community through Goodwill, Habitat for Humanity, and Wouned Warrior foundation. God bless you Holly, you're a beautiful kind soul. The world needs more people like you!
Frequently Asked Questions About Goodwill - Monroe
What is the mission of Goodwill - Monroe?
Goodwill - Monroe sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.
What are the store hours for Goodwill - Monroe?
The store is open Monday from 10 AM to 9 PM, Tuesday from 9 AM to 9 PM, Wednesday through Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 7 PM.
Where is Goodwill - Monroe located?
It is located at 4109 West Highway 74, Monroe, NC, 28110, United States.
What types of products and services does Goodwill - Monroe offer?
Goodwill - Monroe is a thrift store and donation center offering gently used merchandise for sale.
How can I contact Goodwill - Monroe?
You can contact them by calling +1 704-289-3246 or visiting their website at https://goodwillsp.org/shop/retail-stores/monroe/.
Does Goodwill - Monroe have a social media presence?
Yes, Goodwill - Monroe has a Facebook page at https://www.facebook.com/goodwillsp.
What nearby gas stations can I visit when going to Goodwill - Monroe?
Nearby gas stations include Circle K, Kangaroo Express, Shell, bp, Fill Good, CAT Scale, and BP, offering convenient fuel and automotive services.
Are there any food options near Goodwill - Monroe?
Yes, there are Subway sandwich shops nearby where you can grab a meal before or after your visit to Goodwill.
What places nearby can help with automotive needs when visiting Goodwill - Monroe?
Automotive shops and stores nearby include O'Reilly Auto Parts, Goose Creek Automotive, Black's Tire & Auto Service, and Leonard Buildings & Truck Accessories for various parts and repairs.
Are there any landmarks or local attractions near Goodwill - Monroe?
Yes, the Jesse Helms Center, a landmark and museum for arts and entertainment, is nearby and worth visiting.