Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
10015 E. Independence Blvd., Matthews, NC
28105, United States
Hours
Reviews
4.4
220 reviews
5 stars
143
4 stars
41
3 stars
19
2 stars
7
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, with specific mentions of employees going above and beyond to assist.
Selection Variety
The store offers a large selection of shoes, but some customers noted a lack of sizes and styles, particularly for men and extended sizes.
Pricing Concerns
While some customers found prices reasonable, others felt they were too high and expressed disappointment with the value for money.
Return Policy Issues
Several reviews highlighted confusion and dissatisfaction with the store's return policy and customer service during return processes.
- DFDonna FriesNov 22, 20255.0A great selection of shoes very well organized. The staff was so helpful. I always find something I wasn't even looking for.
- RRRondaNov 18, 20251.0You're be better off ordering on line.
- JLJen LarsonSep 10, 20255.0In today’s world, good customer service feels harder and harder to find, so I really appreciate the wonderful service I’ve received here; two visits in a row now! Thank you, Asia, for your help today!
- SYStephanie YoungSep 4, 20255.0Great selection for all shoe and sneaker styles. I went around to several stores seeking trail /hiking sneakers and found a good selection here in all sizes.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Matthews, NC?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and jewelry from popular brands such as Nike, Cole Haan, and Puma.
Does DSW Designer Shoe Warehouse in Matthews offer in-store pickup?
Yes, in-store pickup is available at the Matthews DSW location, but delivery service is not offered.
What are the store hours for DSW Designer Shoe Warehouse in Matthews, NC?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Are there any COVID-19 safety measures in place at DSW Designer Shoe Warehouse in Matthews?
Yes, the DSW stores in Matthews are following all state and local mask mandates.
What payment options are accepted at DSW Designer Shoe Warehouse in Matthews?
DSW Matthews accepts various payment methods including American Express, Discover, Mastercard, Visa, cash, and mobile contactless payments like Apple Pay and Samsung Pay.
How can I contact DSW Designer Shoe Warehouse in Matthews?
You can contact the store by phone at +1 704-321-8165 or email at info@dswinc.com.
What is the address of DSW Designer Shoe Warehouse in Matthews?
The store is located at 10015 E. Independence Blvd., Windsor Square, Matthews, NC 28105, USA.
What nearby places can I visit around DSW Designer Shoe Warehouse in Matthews, NC?
Nearby places include Vans shoe store, Office Depot for office supplies and tech support, and Windsor Park for outdoor activities.
Are there beauty and spa services near DSW Designer Shoe Warehouse in Matthews?
Yes, several beauty and spa options are nearby, such as Evey's Nails & Spa, MK Beauty Studio, Deeismakingmehaute, and Salon Lofts Windsor Square, perfect for a relaxing visit before or after shopping.
Can I combine shopping at DSW with other family-friendly activities nearby?
Absolutely! You can visit shops like Plato's Closet or Lakeshore Learning for clothing and educational toys, and enjoy family fun at Monkey Joe's arcade or the High Five Playhouse playground.