Citi Trends, located at 1223 & 1227 Hargett St, Jacksonville, NC is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Several customers reported that the store is often messy and disorganized, impacting their shopping experience.
Customer Service
Customer service experiences varied; while some praised the staff for being friendly and helpful, others noted a lack of attention and unfriendly interactions.
Product Variety
Customers appreciated the wide selection of affordable clothing and items for all ages, though some mentioned a decline in available sizes and styles.
Pricing
Many reviews highlighted the great deals and low prices, making it a popular choice for bargain shoppers.
Overall Experience
Overall, customers expressed a mix of satisfaction and frustration, with some loving the store while others felt unwelcome or disappointed.
BW
Brianna White
Oct 30, 2025
1.0
Since the OG managers left in May 2024, this store has been the most disgusting place. The store is a mess, hangers sticking up everywhere, trash all over the floor. They don’t vacuum or sweep I see. Today I went, the girl was on her phone via Bluetooth, didn’t greet me, she was loud. Mind you I came in 20 mins after they open and store not clean at all , stuff is everywhere, shoes thrown any kind of way, racks to close together. I can tell they do not recover at all. Every-time I came in this store , it is a mess, I can’t shop here anymore cause who wanna walk into all that unorganized mess , idk why I give them the benefit of the doubt but yeah I’m not coming here anymore .
LG
Leslle Glebelhouse
Sep 18, 2025
5.0
No matter your event, interview, wedding etc come see Anautica at Citi Trends she will get you hooked up and feeling confident and RIGHT!! THANK YOU SO MUCH GIRL YOU ROCK!! ♥️
KG
K.D. “K.D.” The Great
Dec 22, 2019
4.0
This Citi Trends is located in the New River shopping center next to planet fitness. Always packed full of hidden gems with low prices 🤑. Men, women, and children can get something here.
What type of products does Citi Trends in Jacksonville, NC offer?
Citi Trends offers apparel, accessories, and home trends at value prices, primarily for African American and Latinx families.
Where is Citi Trends located in Jacksonville, NC?
Citi Trends is located at 1223 & 1227 Hargett St, Jacksonville, NC 28540, in the New River Shopping Center.
What are the store hours for Citi Trends in Jacksonville, NC?
Citi Trends is open Monday-Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. The store is closed on December 25.
Which payment methods are accepted at Citi Trends?
Citi Trends accepts American Express, Check, Discover, MasterCard, and Visa.
Does Citi Trends in Jacksonville sell clothing for men, women, and children?
Yes, Citi Trends sells clothing for men, women, and children, as well as shoes for children.
How can I contact Citi Trends in Jacksonville?
You can reach Citi Trends by phone at +1 910-447-5558 or via email at info@cititrends.com.
What are some nearby places of interest around Citi Trends in Jacksonville, NC?
Nearby places include Planet Fitness gym, Megaplay amusement park, and Jacksonville Beauty Supply store.
Can I visit a gym or fitness center near Citi Trends in Jacksonville?
Yes, Planet Fitness is a nearby gym where you can work out before or after your visit to Citi Trends.
Are there beauty salons close to Citi Trends where I can get spa services?
Yes, there are several nearby beauty salons and spas such as Heaven Nails & Spa, NP-Microblading & Facial, and Alchemy Esthetics.
What shopping options are available near Citi Trends in Jacksonville?
Besides Citi Trends, the New River Shopping Center and Stellar Consignment thrift store are nearby shopping locations to explore.