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Goodwill's Huntersville retail store
Brand Certified

Goodwill - Huntersville

4.0
(387 reviews)

Business Details

14420 Statesville Rd., Huntersville, NC
28078, United States
(980) 636-1231
http://goodwillsp.org/shop/retail-stores/huntersville

About

Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

Goodwill - Huntersville
14420 Statesville Rd., Huntersville, NC
28078, United States

Hours

Reviews

4.0
387 reviews
5 stars
186
4 stars
98
3 stars
55
2 stars
20
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, contributing to a pleasant shopping experience.

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, others reported rude behavior and poor service from cashiers.

Organization

The store's organization by color rather than size received criticism, with some customers finding it frustrating and time-consuming to shop.

Product Selection

Customers appreciated the variety of items available, although some felt the selection was limited or picked over.

Donation Experience

Several reviews highlighted negative experiences with the donation process, including unkind staff and refusal to accept certain items.
  • HP
    Holly Plummer
    Jan 17, 2026
    5.0
    One of my favorite Goodwills! The store is overall clean, organized, and tends to have the best brand name items!! I visit often.
  • CJ
    Christina Jamison
    Dec 31, 2025
    5.0
    I love how they have the clothes color coordinated.
  • S5
    Savage 561
    Dec 17, 2025
    5.0
    Goodwill in Huntersville I can alway find great items. The cashiers are awesome jalyasia,amaiya and cambree very helpful. I look around they always hanging clothes or at the register ringing somebody up.
  • 22
    23dropsofsunlight
    Oct 26, 2025
    3.0
    It was very dusty and didn't find anything worth my while.
  • AR
    Ashlyn Roberto
    Oct 10, 2025
    3.0
    This goodwill is nice but I HATE the color coordination! This trend had to go!!! I know it will never change because it would take too long but please listen to your customers - organizing by color and not size is a real buzzkill. It takes forever to find anything and is overwhelming. If you’re going to organize by color at least tag the hangars with color coordination or have tags hanging off the items for each identification. My boyfriend and I were over this within 5 minutes of browsing the racks. Maybe management wants people to be in the store longer but that’s about the only thing this does. Sure it looks pretty, but I never come in wanting something in a specific color. I come in to browse my size and find what I like. I likely will not come back because of this. Unfortunate.

Frequently Asked Questions About Goodwill - Huntersville

What is the mission of Goodwill - Huntersville?

Goodwill - Huntersville sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.

What are the operating hours for Goodwill - Huntersville?

Goodwill - Huntersville is open Monday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, Wednesday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Goodwill - Huntersville

Goodwill - Huntersville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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