DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide selection of shoes available, including various brands and styles.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful, others are criticized for being rude or unhelpful.
Store Condition
Several reviews mention that the store is often dusty and messy, impacting the shopping experience.
Size Availability
Many customers express frustration over the limited availability of certain sizes, particularly for men and those with larger or smaller feet.
Pricing Issues
Some customers feel that prices are high and that discounts are not as advertised, leading to dissatisfaction.
MK
Marie Kearney
Dec 17, 2025
5.0
Excellent selection of WIDE and XL men’s shoes! 13 EEEE
HM
Hunter Murphy
Dec 17, 2025
2.0
Hard to find help here and cohesive information. Store is super dusty and messy
BC
Brad Carey
Nov 11, 2025
1.0
Three different employees approached us starting 15 minutes from closing to let us know the store was closing. We were basically the only people in there so it was obviously they colluded to make us feel rushed and get us out of there. After the third time, with five minutes to closing, we just left without making a purchase.
People tell us we need to support local, but then we are treated like this? Guess what, we can now just go online and buy what we were nearly ready get get from DSW. I’ll probably save some cash too.
Oh, also, none of these three people asked if we needed any help or anything. Maybe they could have offered to order a size we did not find?
MW
Maihcen Ware
Oct 4, 2025
5.0
Danny was really helpful, quick, & knowledgeable. Thank you!
RB
Robert Beaver
Jul 29, 2025
5.0
Great selection of top name brands, and the staff was friendly and courteous! 👏 👏 👏 Bravo
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, Sperry Top-Sider, and more.
What are the store hours for DSW Designer Shoe Warehouse in Holly Springs?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW offer delivery or in-store pickup services?
DSW provides in-store pickup but does not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Are there any COVID-19 safety measures in place at DSW?
Yes, DSW stores are following all state and local mask mandates to ensure customer safety.
Is there a rewards program available at DSW?
Yes, DSW has a free Rewards program called DSW Rewards that offers perks like certificates and special offers to members.
What services does DSW offer besides selling shoes?
Besides selling shoes, DSW offers in-store pickup and has a shoe donation service.
How can I contact DSW Designer Shoe Warehouse in Holly Springs?
You can contact them by phone at +1 919-355-7060 or email at info@dswinc.com.
What nearby places can I visit around DSW Designer Shoe Warehouse?
Nearby you can visit Kirkland's furniture store, Jersey Mike's Subs for a quick meal, and AMC Dine-In Holly Springs 9 for movies and dining.
Are there fitness or wellness centers near DSW in Holly Springs?
Yes, nearby fitness and wellness centers include Pure Barre, O2 Fitness gym, The Joint Chiropractic, and Renew Wellness for physical therapy.
Can I grab a bite to eat close to the DSW store?
Absolutely, you can enjoy meals at nearby restaurants like Freddy's Frozen Custard & Steakburgers, Panera Bread, Blaze Pizza, First Watch, and Texas Roadhouse.