Brand Certified
JCPenney
4.0(898 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
1970 US Hwy 70 SE, Hickory, NC
28602, United States
Certified by JCPenney • Mar 01, 2026
(828) 328-2661
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/nc/hickory/clothing-stores-hickory-nc-2303.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hickory, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
898 reviews
5 stars
435
4 stars
231
3 stars
119
2 stars
46
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor service and unprofessional behavior.
Product Selection
Customers noted a lack of variety in clothing, especially for children and plus sizes, while some appreciated the good selection of items available.
Store Experience
The store's cleanliness and organization received positive remarks, but long wait times and staffing issues were frequently mentioned as areas needing improvement.
Pricing
Prices were described as high by several customers, though some found good deals during sales.
- JCJoe CoferFeb 19, 20265.0The salon is wonderful. Rebecca does a fantastic job of taking care of me and my hair. Highly recommend!
- JAJosue AlmendaresJan 17, 20265.0Omg I just can’t believe this. Last time I went there was nothing but now there are SO MANT THINGS. I just could not pick it was wonderful I had to wait n line for only 2 seconds. My mom could not choose witch towel to choose so we took ALL OF THEM!!! Last time it was BAD but know it improved so much.🥰🥰🥰🥰
- DPDonald PriceDec 29, 20254.0Not alot if small boys sizes in clothing. But Christmas was coming up. That's kinda to be expected. Also items here are pricey.
- LBLux BeltranDec 17, 20255.0Purchased several items here during their extended Black Friday Sale event. From dress shoes, shirts, vests, ties, and a few other items.
- RErian ellisDec 2, 20252.0Just stood in line for 15 minutes to checkout. All while watching 3 staff members literally chat about nothing work related while sipping a frozen coffe drink. I understand the reason for the wait. I have no idea how this acceptable by corporate. But I will certainly follow up with timestamps to validate this behavior.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Hickory, NC offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Hickory?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Hickory offer curbside pickup?
Yes, curbside pickup is available at the Hickory JCPenney location for convenient order collection.
What payment options are accepted at JCPenney Hickory?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is JCPenney in Hickory wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I shop online or through an app for JCPenney?
Yes, you can shop via the JCPenney App available on the Apple Store or visit their website for online shopping and deals.
Are there nearby beauty and cosmetic stores around JCPenney Hickory?
Yes, Sephora inside JCPenney offers beauty and spa retail products right alongside the store.
What jewelry stores can I find near JCPenney in Hickory?
Nearby jewelry stores include New York Jewelers, Zales, Carolina Jewelers, and Kay Jewelers for a variety of selections.
Are there places to eat near JCPenney at Valley Hills Mall?
Yes, you can visit Pretzel Cafe, Charleys Philly Steaks, and Pei Wei Asian Express close to JCPenney for dining options.
What other clothing and shoe stores are near JCPenney Hickory?
Nearby stores include Torrid, Zumiez, Charlotte Russe, American Eagle, Foot Locker, Journeys, Aéropostale, and Sports Fan-Attic for diverse fashion and footwear options.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website