Brand Certified
JCPenney
4.1(930 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
714 Greenville Blvd SE, Greenville, NC
27858, United States
Certified by JCPenney • Mar 01, 2026
(252) 756-1190
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/nc/greenville/clothing-stores-greenville-nc-1900.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greenville, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
930 reviews
5 stars
495
4 stars
213
3 stars
114
2 stars
42
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates received praise for being helpful and friendly, others were criticized for poor attitudes and lack of assistance.
Checkout Experience
Many customers reported long wait times at checkout due to insufficient cashiers, with complaints about the centralized checkout system causing frustration.
Product Availability
Customers noted a decent selection of products and good sales, but some expressed disappointment with stock levels and the shift towards online shopping.
Store Condition
Several reviews mentioned the store's cleanliness and organization positively, while others pointed out issues like poor air conditioning and disorganization.
- DEDavid Evangelista1 day ago1.0When people are curious as to why department stores are dying, send them here. They will see lots of employees standing around gossiping with each other while the check-out line doesn’t move. With so many shopping options available, why go to a place where asking for help is an inconvenience?
- RLReese LoveFeb 21, 20265.0I visited JCPenney on 1/14/26 and was checked out by Ms. Gloria, who was such a burst of light and provided amazing customer service. We purchased two sweaters because I wasn’t sure which one I would wear later, so I decided to get both. Ms. Gloria kindly reminded us to keep our receipt and use the same card if we needed to return anything. We came back on 1/21/26 to return the sweater I didn’t wear. Unfortunately, the first associate was a bit rude and said she couldn’t find our purchase because the card showing in the system looked different. Ms. Gloria stepped in and calmly explained that when you use tap to pay, the virtual card number may appear different from the physical card, but the return can still be processed using the receipt or original method of payment and she remembered us and explained to your co-worker u just have to hit return and it will return to the card automatically. Such a smart woman. She was incredibly patient and took the time to help the other associate understand the situation. We even contacted our bank and confirmed the transaction was on the same card. Thanks to Ms. Gloria’s professionalism, patience, and excellent customer service, everything was resolved smoothly. We are truly grateful she was there to help — she was awesome!
- CTConnie TaylorFeb 12, 20264.0I thought prices were a bit on the high side
- AWAl WilliamsJan 6, 20264.0Very courteous staff. Coming here just before Christmas however was something I could not avoid. They had all check out registers staffed even with at least one manager pitching in. Even so the lines were long. The store had pretty good stock and great prices for things I was looking for.
- DADesiree aDec 28, 20251.0Called to cancel pickup order. Woman answers and cuts me off saying they don’t open for another 30 minutes and to please call back then. Why’d you answer the phone then, and it wasn’t like you couldn’t just handle my request. I call back when they open and guess what, 10 min of calling and no one answers. Hurry up and close down so a better department store can come in.
Frequently Asked Questions About JCPenney
What are the main product categories available at JCPenney in Greenville Mall?
JCPenney in Greenville Mall offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, and home furnishings.
What are the store hours for JCPenney in Greenville, NC?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney provide curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup services for customer convenience.
Which payment options does JCPenney accept at the Greenville location?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also allows payment by check and debit card. Cash is not required.
Is the JCPenney store in Greenville Mall wheelchair accessible?
Yes, the Greenville JCPenney store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
What exclusive brands are available at JCPenney in Greenville?
You can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at the Greenville JCPenney location.
What nearby stores can I visit for additional clothing options around JCPenney in Greenville Mall?
Nearby clothing stores include American Eagle, New York & Company, Hot Topic, Buckle, Aeropostale, and Gap, offering a wide variety of styles and apparel.
Are there other shoe stores near JCPenney where I can find different styles?
Yes, nearby shoe stores include Shoe Dept. Encore, Shoe Show, Foot Locker, Hibbett Sports, SHOE DEPT., and SNIPES for diverse footwear options.
What places near JCPenney could I visit if I want electronics or mobile phones?
For electronics and mobile phones near JCPenney, you can check out Verizon Wireless Retailer, Cellular Sales, and RadioShack located nearby.
Can I grab a quick snack or bakery item near JCPenney in Greenville Mall?
Yes, Auntie Anne's is nearby in Greenville Mall where you can enjoy bakery items and quick snacks before or after shopping at JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website