Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 714 E Greenville Blvd in Greenville, NC or shop the collection online.
I love this location! I'm not very fashion sensible so I had no idea what to wear for my graduation outfit. Jessica was wonderful, so sweet and helped me pick out a outfit that I loved! She helped get the most bang for my buck! I'm definitely coming back and if you need fashion help ask for Jessica!
SH
Shuree Harper
Dec 13, 2025
1.0
My sister and I came to this location to exchange some jeans she ordered online. The young lady at the cash register was very friendly and accommodating in making the online exchange for us, however she entered the wrong email address for the confirmation and asked one of the assistant managers for assistance. This is when our experience changed! The assistant manager was such an unpleasant person. She dismissively told us to call customer service and there’s nothing she can do. Fortunately another associate overheard the conversation and stepped in to help. He reached out to an office outside of the store and provided us with the assistance we needed. While he was on the phone, I said to my sister at least someone is able to help us. She (the assistant manager) overheard this and became combative and proceeded to argue with my sister and me in the store. We asked to speak with the manager who was over her which was completely useless. She was biased toward her coworker and it was evident that she came out to defend her coworker’s actions rather than improve the service at the store. She apologized without any sincerity and told us that they are stressed this time of year. It felt as though I was in a parody for bad customer service. The moral of this experience is stay away from this location, because according to the head manager some (not all) of the associates there are “too stressed” to properly assist customers.
MM
Me
Jul 11, 2019
4.0
Always a nice place to shop. Quality clothing in a clean store with friendly, knowledgeable, helpful staff.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Colonial Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy Express gift cards?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Colonial Mall hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What is Express Greenville's return policy?
Returns and exchanges must be made within 30 days of purchase. Third-party products bought online cannot be returned in stores, and outlet store purchases cannot be returned in regular stores.
What sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL both online and in stores.
What are the store hours for Express at 714 E Greenville Blvd?
Monday to Thursday: 11am-7pm; Friday and Saturday: 11am-8pm; Sunday: 12pm-6pm.
What payment methods are accepted at Express in Greenville?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payments.
What nearby shopping options are available around Express Greenville?
Nearby shopping includes Greenville Mall, Victoria's Secret, Trinity Jewelers, and SNIPES shoe store, perfect for combining your visit with other retail needs.
What nearby beauty and spa services can I visit near Express at Greenville?
You can visit Golden Nails and Spa, Amazing Eyebrows LLC, and WISO Hair Salon nearby for beauty and relaxation after shopping at Express.
What family-friendly stores are close to Express in Greenville?
Nearby family-friendly stores include Gymboree and Justice for children's clothing, great for shopping with your kids.