Overall, customers praised the staff for their exceptional service, highlighting their friendliness, knowledge, and attentiveness.
Staff Recommendations
Specific employees like Angelica, Addi, and Dawson received numerous recommendations for their outstanding service and expertise.
Positive Experiences
Many reviews reflected positive shopping experiences, with customers feeling valued and appreciated during their visits.
Negative Incidents
A few customers reported negative experiences, particularly regarding dismissive behavior from some staff members, which impacted their overall impression.
Product Knowledge
Customers noted the staff's extensive knowledge about jewelry and watches, enhancing their shopping experience.
BL
Bill Le
1 day ago
5.0
I had a great experience at Schiffman's Jewelers thanks to Andrew Sharp. From the moment I walked in, he was professional, welcoming, and genuinely attentive. He took the time to carefully go through my Rolex inquiry, making sure he captured all the details accurately and answered my questions clearly.
Andrew made the entire process smooth and comfortable without ever making it feel rushed or transactional. His knowledge, patience, and willingness to help truly stood out. It’s clear he takes pride in providing excellent customer service and building real relationships with clients.
I really appreciate the time and effort he put into assisting me and look forward to working with him again in the future. Highly recommend asking for Andrew if you visit Schiffman’s in Greensboro.
BR
Bhavesh Rana
6 days ago
5.0
I’ve consistently had a wonderful experience at Schiffman’s Jewelers, especially working with Ben and Angelica. Every time my wife and I visit, they make us feel genuinely welcome and valued. They are both incredibly patient, take the time to explain everything in detail, and never rush us. Their professionalism, knowledge, and personal attention truly set them apart. Highly recommend asking for Ben or Angelica if you want an exceptional experience.
JB
Joshua Bonaparte
Feb 24, 2026
5.0
I brought my first watch that I purchased here to have a few links removed. Needless to say, I received excellent service from Addi and was in and out quickly. Great customer experience from start to finish.
RG
Robert Gillespie
Feb 21, 2026
5.0
Though I bought my new watch from an online source, Addi McDonald was the absolute best, she informed me that the usual turnaround for a watch sizing is a couple of days. But, I was heading out of town and needed it for the next day. She smiled said no problem and immediately got to work.
Thank you all so much for the assist and for having a great staff and selection
TS
Tylr Stinson
Feb 8, 2026
5.0
Ben is an absolute pleasure to work with. He genuinely takes the time to talk things through and patiently answers any and all questions. I recently purchased a beautiful Valentine’s Day piece for my wife, and Ben was a rockstar from start to finish; helping me order something truly special.
We’ve been talking for years, and beyond being incredibly knowledgeable, he’s just a great, funny guy who makes the whole experience easy and enjoyable. If this purchase is any indication, I’m definitely looking forward to working with him again when the timing is right. Highly recommend.