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JCPenney

4.2
(1794 reviews)

Business Details

100 Four Seasons Town Ctr, Greensboro, NC
27407, United States
(336) 294-6871

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greensboro, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
100 Four Seasons Town Ctr, Greensboro, NC
27407, United States

Hours

Reviews

4.2
1,794 reviews
5 stars
999
4 stars
418
3 stars
232
2 stars
60
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive associates.

Store Condition

Customers noted cleanliness issues and a disorganized store layout, with some expressing disappointment in the overall shopping environment.

Sales and Promotions

Many customers appreciated the great deals and sales available, particularly during holiday promotions.

Employee Behavior

Concerns were raised about unprofessional behavior from some employees, including accusations of racism and poor customer handling.
  • ES
    Erica Smith
    Feb 16, 2026
    5.0
    Shvitesh Was really helpful. He not just helped us to make right choices but the information that was relevant to the product that I need
  • MK
    mani kandan
    Feb 11, 2026
    4.0
    Sometimes Will get good offer
  • CG
    Charles Greene
    Jan 4, 2026
    1.0
    Place was disgusting. It's just waiting to die. Never thought I'd see the day
  • DC
    Danijela Cortan
    Dec 24, 2025
    2.0
    Today, I went to a store, bought three items and the guy at the register applied my Cash Rewards without even asking. Every single store associate in the last 10 years always asked but not this guy, and thanks to him my online order got screwed because he wasted cash rewards I had. I didn't wanna use cash rewards for this particular store purchase, but wanted them for my online order. Why did he think he knows what is the best for me and automatically applied them is beyond me. Then I got an email that my online order can't be processed due to issues with rewards and to call them to fix the issue. It wouldn't let me cancel the order online either, says call customer service. I called and the CSR said there is no issue with that order and keeps asking me why I want to cancel it.🤯 I can't get rewards back nor the $15 coupon, and i'm not getting the ordered items either. Train your associates and give them ability to resolve issues when called. Otherwise, you're just stop wasting everyone's time! Why does it take 4-5+ calls and online chats to resolve problems you told us to call about? And when your associates messes up and wastes cash rewards, why is there no option to reverse that? Unbelievable.
  • RC
    ronald carter
    Dec 6, 2025
    5.0
    They're having a great jewelery sell even after black Friday

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Greensboro, NC offer?

JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney at Four Seasons Town Center?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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