Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greensboro, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,790 reviews
5 stars
997
4 stars
417
3 stars
230
2 stars
60
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported poor experiences and long wait times.
Sales and Promotions
Customers appreciated the great deals and sales, especially during Black Friday, but some felt the selection was lacking.
Store Condition
The store was noted as clean and organized by many, but some reviews mentioned clutter and a need for improvement.
Employee Behavior
Concerns were raised about unprofessional behavior from some employees, including reports of racism.
- CGCharles GreeneJan 4, 20261.0Place was disgusting. It's just waiting to die. Never thought I'd see the day
- DCDanijela CortanDec 24, 20252.0Today, I went to a store, bought three items and the guy at the register applied my Cash Rewards without even asking. Every single store associate in the last 10 years always asked but not this guy, and thanks to him my online order got screwed because he wasted cash rewards I had. I didn't wanna use cash rewards for this particular store purchase, but wanted them for my online order. Why did he think he knows what is the best for me and automatically applied them is beyond me. Then I got an email that my online order can't be processed due to issues with rewards and to call them to fix the issue. It wouldn't let me cancel the order online either, says call customer service. I called and the CSR said there is no issue with that order and keeps asking me why I want to cancel it.🤯 I can't get rewards back nor the $15 coupon, and i'm not getting the ordered items either. Train your associates and give them ability to resolve issues when called. Otherwise, you're just stop wasting everyone's time! Why does it take 4-5+ calls and online chats to resolve problems you told us to call about? And when your associates messes up and wastes cash rewards, why is there no option to reverse that? Unbelievable.
- RCronald carterDec 6, 20255.0They're having a great jewelery sell even after black Friday
- ARAva ReddingDec 5, 20255.0Very friendly workers... great deals too
- CTCĂ©sar Augusto Gasca ToledoNov 28, 20255.0This Black Friday there were incredible deals, with many well-known brands offering up to 60% off. A wide variety of options in all kinds of items. The Siwmore staff was attentive and ready to help you with anything you needed.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Greensboro, NC offer?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Four Seasons Town Center?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Greensboro, NC offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for their customers.
Which payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is JCPenney wheelchair accessible and does it have public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Are there any beauty salons near JCPenney where I can get a hair or nail appointment?
Yes, nearby beauty salons include Virtue Styles by Angela and Brow Studio 7, both offering hair and nail services close to JCPenney.
Is there a post office near JCPenney for mailing needs?
Yes, the United States Postal Service is located nearby, providing convenient mailing services close to JCPenney.
Can I shop for more clothing or shoe stores near JCPenney?
Absolutely, nearby stores include The Gospel Den Boutique, Hollister Co., Request Boutique, Zumiez, and Shoe Dept. Encore for additional clothing and shoe options.
Does JCPenney Greensboro sell apparel from exclusive brands?
Yes, they feature exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for stylish and comfortable options.
How can I stay updated with JCPenney's latest sales and promotions?
You can visit their featured deals page at https://www.jcpenney.com/d/sales-deals or follow their social media accounts on Facebook, Instagram (@jcpenney), and Twitter (@JCPenney).