Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greensboro, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive associates.
Store Condition
Customers noted cleanliness issues and a disorganized store layout, with some expressing disappointment in the overall shopping environment.
Sales and Promotions
Many customers appreciated the great deals and sales available, particularly during holiday promotions.
Employee Behavior
Concerns were raised about unprofessional behavior from some employees, including accusations of racism and poor customer handling.
ES
Erica Smith
Feb 16, 2026
5.0
Shvitesh Was really helpful. He not just helped us to make right choices but the information that was relevant to the product that I need
MK
mani kandan
Feb 11, 2026
4.0
Sometimes Will get good offer
CG
Charles Greene
Jan 4, 2026
1.0
Place was disgusting. It's just waiting to die. Never thought I'd see the day
DC
Danijela Cortan
Dec 24, 2025
2.0
Today, I went to a store, bought three items and the guy at the register applied my Cash Rewards without even asking. Every single store associate in the last 10 years always asked but not this guy, and thanks to him my online order got screwed because he wasted cash rewards I had. I didn't wanna use cash rewards for this particular store purchase, but wanted them for my online order. Why did he think he knows what is the best for me and automatically applied them is beyond me. Then I got an email that my online order can't be processed due to issues with rewards and to call them to fix the issue. It wouldn't let me cancel the order online either, says call customer service. I called and the CSR said there is no issue with that order and keeps asking me why I want to cancel it.🤯 I can't get rewards back nor the $15 coupon, and i'm not getting the ordered items either.
Train your associates and give them ability to resolve issues when called. Otherwise, you're just stop wasting everyone's time! Why does it take 4-5+ calls and online chats to resolve problems you told us to call about? And when your associates messes up and wastes cash rewards, why is there no option to reverse that? Unbelievable.
RC
ronald carter
Dec 6, 2025
5.0
They're having a great jewelery sell even after black Friday
What types of products does JCPenney in Greensboro, NC offer?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Four Seasons Town Center?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Greensboro, NC offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for their customers.
Which payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is JCPenney wheelchair accessible and does it have public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Are there any beauty salons near JCPenney where I can get a hair or nail appointment?
Yes, nearby beauty salons include Virtue Styles by Angela and Brow Studio 7, both offering hair and nail services close to JCPenney.
Is there a post office near JCPenney for mailing needs?
Yes, the United States Postal Service is located nearby, providing convenient mailing services close to JCPenney.
Can I shop for more clothing or shoe stores near JCPenney?
Absolutely, nearby stores include The Gospel Den Boutique, Hollister Co., Request Boutique, Zumiez, and Shoe Dept. Encore for additional clothing and shoe options.
Does JCPenney Greensboro sell apparel from exclusive brands?
Yes, they feature exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for stylish and comfortable options.
How can I stay updated with JCPenney's latest sales and promotions?
You can visit their featured deals page at https://www.jcpenney.com/d/sales-deals or follow their social media accounts on Facebook, Instagram (@jcpenney), and Twitter (@JCPenney).
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