Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 609 Friendly Ctr Rd in Greensboro, NC or shop the collection online.
Avoid this location. Horrible customer service from Associate Diana. Also, the store smells bad and needs to be cleaned. This Express do NOT even deserve ONE star!
ES
Elizabeth Strable
Sep 21, 2025
1.0
Terrible customer service. I tried to return denim I bought about a month ago. Not only was I told that I could not return the unworn pants, but I was also refused any sort of store credit. Do not shop here!
WR
Wilson Raleigh
Sep 4, 2025
5.0
Called this store to see if they had a certain size suit. SM Chris was extremely friendly and helpful. He pulled the pants I was looking for to put it on hold, told me about the sale going on today, and even pulled the jacket. Above and beyond, great job!
AB
Alexis B
Jul 28, 2025
5.0
The staff were super friendly and extremely professional. I was greeted and asked if I needed any assistance. I did not have to wait to be checked out. Overall, great experience!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Friendly Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift cards are available at Express retail stores, Express Factory Outlet stores, and online at express.com.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
What are the store hours for Express at 609 Friendly Ctr Rd, Greensboro, NC?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What payment methods does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer clothing for both men and women?
Yes, Express sells clothing for men and women, including jeans, dresses, shirts, and accessories.
What sizes are available at Express?
Sizes range from 00-14 for women and XS-XL for men both online and in stores.
Is there wheelchair access available at Express?
Yes, Express has a wheelchair accessible entrance for customers' convenience.
What nearby places can I visit before or after shopping at Express in Friendly Center?
You can visit The Showroom clothing boutique, Silver Gallery International boutique, and nearby dining options like Pita Delite Mediterranean restaurant and The Cheesecake Factory for a full shopping and dining experience.
Are there convenient dining options close to Express in Friendly Center?
Yes, nearby eateries include Bruegger's Bagels for breakfast or brunch, US Sushi for Japanese cuisine, and Harper's Restaurant for American and Middle Eastern dishes.
What other shopping options are available near Express at Friendly Center?
Nearby shopping options include LOFT for women's clothing, Kirkland's for home goods, and Orvis offering sporting goods and clothing.