DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
While many customers praised the friendly and helpful staff, there were several reports of rude service and poor customer interactions.
Product Selection
Customers appreciated the wide variety of shoes available, but some expressed disappointment in the limited selection for men's shoes and specific styles.
Store Experience
The store was noted for being clean and well-organized, but long checkout lines and inconsistent service during busy times were common complaints.
Pricing
Feedback indicated that while some found good deals, others felt prices were high and clearance items were not as discounted as expected.
LK
Lisa Kelly
Dec 11, 2025
5.0
Michael has the most excellent customer service! Made me happy to spend there!! Thanks Michael ❤️
WC
Wesley Clifton
Nov 17, 2025
5.0
Could be better selection for men.
XX
XTopher
Nov 1, 2025
3.0
Disappointing men’s shoe selection. Their men’s shoes are mostly black, brown, grey, or white. It’s like they think men are allergic to color. What’s worse, it’s all overpriced. That being said, the store is clean and well-stocked, and the staff are eager to help. Ironically, the most interesting or colorful men’s products they sell are the socks.
J1
JudahSue 12
Oct 16, 2025
5.0
DSW has the most competent and friendly team around. Especially, their associate, ANAYAH. She helped me find my rewards card, she complimented my choice of shoes, and she made me smile today. How awesome is she? Thank you Anayah! Because of all the above commendations, I bought not 1 but 2 pairs of boots, and I almost went and got a 3rd pair, just because you made me smile. Thanks again, and stay blessed.
JD
Jeffrey Donaldson
Sep 14, 2025
5.0
Michael at the DSW - Friendly Center is awesome! And he isn’t the only one. Michael especially helped us out and worked great with our extremely active 11yo kid. I wish there were a 6⭐️ option!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What type of products can I find at DSW Designer Shoe Warehouse in Greensboro?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, and Puma. They also sell handbags, jewelry, and accessories.
What are the store hours for DSW Designer Shoe Warehouse at Shops at Friendly Center?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this DSW location offer in-store pickup or delivery services?
This DSW location offers in-store pickup but does not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments including Apple Pay, Google Pay (Android Pay), Samsung Pay, and contactless payments.
Does the Greensboro DSW store follow any mask mandates?
Yes, DSW stores are following all state and local mask mandates to ensure customer safety.
Can I donate shoes at the DSW store in Greensboro?
Yes, this location offers shoe donation services.
Are there any beauty salons near DSW Designer Shoe Warehouse where I can get a spa treatment or cosmetic supplies?
Nearby beauty salons include Martha Reino Esthetician and Charlotte Tilbury, both offering beauty and spa services, as well as cosmetic and beauty supplies.
Where can I find other shoe stores near DSW Designer Shoe Warehouse in the Shops at Friendly Center?
Other nearby shoe stores include Vans and Foot Locker, providing additional options for footwear shopping.
What nearby dining options can I visit before or after shopping at DSW in Greensboro?
You can enjoy Mediterranean cuisine at nearby restaurants like Zoës Kitchen and CAVA, perfect spots for dining before or after your shopping trip.
How can nearby stores like REI and J.Crew Factory complement my shopping experience at DSW?
After visiting DSW for shoes and accessories, you can explore REI for outdoor gear and J.Crew Factory for clothing and fashion accessories, enhancing your overall shopping trip.