Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Goldsboro, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
734 reviews
5 stars
413
4 stars
194
3 stars
78
2 stars
21
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees who provided excellent service.
Store Condition
The store is generally reported as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Checkout Experience
Several reviews noted issues with long wait times at checkout due to insufficient cashiers, impacting overall satisfaction.
Pricing and Sales
Customers appreciated the good deals and sales available, although some felt certain items were overpriced.
Negative Experiences
A few customers reported negative experiences related to racial profiling and poor online order fulfillment.
- KHKatrina Holt4 days ago4.0Always an epic time shopping here, especially in the jewelry dept. They always have great doorbuster sales.
- JLJohn D Lane6 days ago5.0Nice store ..I applaud the people at the customer service desk dealing with some really arrogant idiot customers giving then greif
- RHRebecca Holtorf6 days ago3.0Few registers opened. 1st register the woman was about as rude as could be. 2nd register the cashier, Annie, was one of the friendliest cashiers we've encountered in a long time.
- DCD & D Pest Control Co.Nov 9, 20255.0If shopping had a comfort zone, it would be the JCPenney in Goldsboro’s Berkeley Mall. The moment I walked in, the air smelled faintly of “new clothes and good decisions.” The store was clean, organized, and shining brighter than my future after finding those half-price Levi’s! The staff? Pure customer-service ninjas—friendly, fast, and somehow able to fold shirts so perfectly that NASA should take notes. One associate helped me find the right size jacket faster than I can find my car keys (and that’s saying something). The fitting rooms were spotless, the prices were too good to resist, and the checkout line moved smoother than a fresh jar of Skippy. I even caught myself doing the “happy shopper strut” on the way out.
- JJJamesAug 23, 20255.0Went with my wife and daughter. They didn't get anything for me. But they got some good bargains.
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Goldsboro, NC?
JCPenney in Goldsboro offers a wide selection of apparel for kids, men, and women, including footwear, jewelry, accessories, home furnishings, and beauty products featuring national and private brands like Liz Claiborne and Okie Dokie.
What are the operating hours of JCPenney in Goldsboro?
The store hours are Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Goldsboro offer curbside pickup or in-store shopping?
Yes, JCPenney Goldsboro provides both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney in Goldsboro?
JCPenney accepts American Express, Visa, MasterCard, Discover cards, and checks as payment methods; cash is not required.
Is JCPenney in Goldsboro accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms for accessibility.
Where is JCPenney located in Goldsboro?
JCPenney is located inside Berkeley Mall at 607 N Berkeley Blvd, Goldsboro, NC 27534.
Are there beauty and spa services near JCPenney at Berkeley Mall?
Yes, nearby beauty and spa options include Cultured Hands NC, Ulta Beauty, Benefit Cosmetics BrowBar, and Lily's Eyebrow & Beauty, ideal for a relaxing visit before or after shopping at JCPenney.
Can I find eyewear and optometry services close to JCPenney Goldsboro?
Yes, LensCrafters and Fox Eye Care Group Raleigh are nearby locations where customers can get eyeglasses and optometry services conveniently close to JCPenney.
What other clothing and footwear stores are near JCPenney at Berkeley Mall?
Nearby clothing and footwear stores include American Eagle, Hibbett Sports, Burlington Shoes, Journeys, Claire's, and Foot Locker, offering a wide variety of fashion options for shoppers.
Are there dining options near JCPenney in Berkeley Mall?
Yes, Jade Express, a Chinese and Korean restaurant, is located near JCPenney, providing a convenient spot for meals during your shopping trip.