Brand Certified
JCPenney
4.3(735 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
607 N Berkeley Blvd, Goldsboro, NC
27534, United States
Certified by JCPenney • Mar 01, 2026
(919) 778-4800
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/nc/goldsboro/clothing-stores-goldsboro-nc-1377.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Goldsboro, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
735 reviews
5 stars
413
4 stars
195
3 stars
78
2 stars
21
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported inconsistent service experiences.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.
Sales and Deals
Customers appreciated the great sales and bargains available, often highlighting the value for money.
Checkout Experience
Several reviews mentioned long wait times at checkout due to insufficient cashiers, impacting the overall shopping experience.
Product Availability
While many found good deals, some customers expressed disappointment with the limited selection and high prices on certain items.
- KHKatrina HoltJan 8, 20264.0Always an epic time shopping here, especially in the jewelry dept. They always have great doorbuster sales.
- JLJohn D LaneJan 6, 20265.0Nice store ..I applaud the people at the customer service desk dealing with some really arrogant idiot customers giving then greif
- RHRebecca HoltorfJan 6, 20263.0Few registers opened. 1st register the woman was about as rude as could be. 2nd register the cashier, Annie, was one of the friendliest cashiers we've encountered in a long time.
- DCD & D Pest Control Co.Nov 9, 20255.0If shopping had a comfort zone, it would be the JCPenney in Goldsboro’s Berkeley Mall. The moment I walked in, the air smelled faintly of “new clothes and good decisions.” The store was clean, organized, and shining brighter than my future after finding those half-price Levi’s! The staff? Pure customer-service ninjas—friendly, fast, and somehow able to fold shirts so perfectly that NASA should take notes. One associate helped me find the right size jacket faster than I can find my car keys (and that’s saying something). The fitting rooms were spotless, the prices were too good to resist, and the checkout line moved smoother than a fresh jar of Skippy. I even caught myself doing the “happy shopper strut” on the way out.
- MAMary AshfordMar 29, 20215.0Hair cut,love it
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Goldsboro, NC?
JCPenney in Goldsboro offers a wide selection of apparel for kids, men, and women, including footwear, jewelry, accessories, home furnishings, and beauty products featuring national and private brands like Liz Claiborne and Okie Dokie.
What are the operating hours of JCPenney in Goldsboro?
The store hours are Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Goldsboro offer curbside pickup or in-store shopping?
Yes, JCPenney Goldsboro provides both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney in Goldsboro?
JCPenney accepts American Express, Visa, MasterCard, Discover cards, and checks as payment methods; cash is not required.
Is JCPenney in Goldsboro accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms for accessibility.
Where is JCPenney located in Goldsboro?
JCPenney is located inside Berkeley Mall at 607 N Berkeley Blvd, Goldsboro, NC 27534.
Are there beauty and spa services near JCPenney at Berkeley Mall?
Yes, nearby beauty and spa options include Cultured Hands NC, Ulta Beauty, Benefit Cosmetics BrowBar, and Lily's Eyebrow & Beauty, ideal for a relaxing visit before or after shopping at JCPenney.
Can I find eyewear and optometry services close to JCPenney Goldsboro?
Yes, LensCrafters and Fox Eye Care Group Raleigh are nearby locations where customers can get eyeglasses and optometry services conveniently close to JCPenney.
What other clothing and footwear stores are near JCPenney at Berkeley Mall?
Nearby clothing and footwear stores include American Eagle, Hibbett Sports, Burlington Shoes, Journeys, Claire's, and Foot Locker, offering a wide variety of fashion options for shoppers.
Are there dining options near JCPenney in Berkeley Mall?
Yes, Jade Express, a Chinese and Korean restaurant, is located near JCPenney, providing a convenient spot for meals during your shopping trip.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website