Business Details
200 Cross Creek Mall, Fayetteville, NC
28303, United States
Certified by Belk • Mar 01, 2026
(910) 864-1111
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Fayetteville, NC or call us at (910) 864-1111 today for your shopping needs!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.2
1,836 reviews
5 stars
1,015
4 stars
459
3 stars
222
2 stars
57
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were reported as rude or unprofessional.
Store Cleanliness
Concerns raised about cleanliness, particularly regarding fitting rooms and reports of bed bugs in mattresses.
Product Variety
Customers appreciated the variety of products available, but some expressed disappointment in the selection and pricing.
Checkout Experience
Long wait times at checkout and difficulty finding cashiers were common complaints.
- TTTrenton Ta5 days ago5.0In a culture where genuine customer service can feel rare, I want to acknowledge Miss Hannelore at the Cross Creek location in Fayetteville for setting the standard. She was attentive, patient, and truly cared about helping. Her professionalism and kindness turned a simple interaction into a memorable experience. Employees like her are the reason customers return. I hope management recognizes the value she brings to the team.
- KKKSLFeb 11, 20265.02/10/2026 at around lunchtime: Thank you to Jessica on the 2nd floor Men's Department for helping me coordinate a look for my dad. He just died, and I needed help putting the final touch to his suit. Jessica, your kindness was amazing and truly appreciated.
- LJLuzmila JoynerFeb 8, 20265.0Excellent customer service at the shoe dept and Clinique counter.
- KLKris LideJan 24, 20265.0Good place for shopping
- JPJohn ProkayJan 9, 20261.0Was shopping for cologne and the lady asked if I wanted a credit card, I said I wasn't interested and she got an attitude and made a rude remark! They were very rude and pushy. Don't work customer service if you aren't customer friendly.
Frequently Asked Questions About Belk
What are the daily operating hours for Belk in Fayetteville, NC?
Belk Fayetteville is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What pickup services does Belk offer?
Belk offers both in-store pickup and curbside pickup for customer convenience.
Which popular brands can I find at Belk Fayetteville?
You can shop brands like Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Levi's, L'OREAL, and many more at Belk Fayetteville.
What types of products are available at the Belk department store?
Belk offers a wide range of products including women's, men's, junior's, and kids' clothing, accessories, home décor, jewelry, shoes, handbags, and beauty items.
Does Belk accept credit cards for payment?
Yes, Belk accepts American Express, Discover, Mastercard, Visa, cash, and checks as payment options.
Is Belk Fayetteville accessible to customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.
Can customers contact Belk Fayetteville via email for customer care?
Yes, you can reach Belk customer care at belk_customer_care@belk.com.
What nearby dining options are available around Belk at Cross Creek Mall?
Nearby dining options include Newks Eatery for American cuisine, Cinnabon Cross Creek Mall bakery, Tropical Fruit Juice Bar for health foods, Five Guys burger restaurant, and Asian options like Sino Wok Chinese Eatery and Sarku Japan.
Are there other fashion and accessory stores near Belk Fayetteville?
Yes, nearby you can find Victoria's Secret, PINK by Victoria's Secret, Bath & Body Works, Claire's, Torrid, and Express Factory Outlet for a variety of fashion, lingerie, and cosmetic products.
Where can I find beauty and jewelry services near Belk Fayetteville?
Close to Belk, you can find Kay Jewelers, Saslow's Jewelers, REEDS jewelry stores, and beauty salons such as Belk Salon and Spa and The Crown Atelier hair salon for your beauty and jewelry needs.
Brand Certified Facts from Belk
This information is certified by Belk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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