Discover Oak Creek Village, a prime 116,186 sq ft retail destination prominently located on Durham‑Chapel Hill Boulevard (US‑15/501) in Durham, NC. Anchored by TJ Maxx and Jo‑Ann Fabrics, with a diverse mix of retail, dining, and service tenants such as Once Upon a Child, Rent‑A‑Center, Monterrey Mexican Grill, Asian Supermarket, Subway, and more. With excellent visibility, high traffic counts, ample parking, and easy access, it serves a highly educated and affluent customer base from Southwest Durham and Chapel Hill.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.