OFFLINE

Reviews

• CJ

  Cara James

  Jan 5, 2025
  2.0
  I love this store and I usually have such a great experience but today it just wasn’t there. I’m not sure who’s in charge but it looked like there was maybe two people actually working? Outside of that there’s employees choosing to color and talk (quite loudly) on their phones for non business related matters; which is a bit obnoxious because it’s a clear sign that they do not care about us as customers. I shouldn’t walk into a store and only have one person ask me if I need help. I did need help, and had this nice girl with glasses not helped me, I would have left.
• FC

  Florence Colantuono

  Jan 5, 2025
  1.0
  I had the worst experience at the store today. I’m typically a really patient person, but I could not seem to get any support today. there was one worker in particular, an African-American woman that was so rude and I was shocked because typically, I always have a good experience in the store. She seemed to be deep in conversation with coworkers and literally ignored me. I hate that my experience was less than hopefully hopefully she won’t be on shift the next time I go back.
• EW

  Ella West

  Apr 5, 2023
  3.0
  I wouldn’t shop here unless you want to shop in a store that feels like the Sahara desert.
• RC

  Raquel Colantuono

  Mar 27, 2023
  3.0
  I love love love this store and their merchandise but boy is it hot!
• AL

  Austin Lynn

  Mar 23, 2023
  2.0
  I usually love this specific store but the associate/manager working today when I went in completely ignored me the entire time I was in the store. I picked up two pairs of leggings and even did three or four laps to see if they would ask if I needed a fitting room and nothing was said. Eventually I just put my things back and walked out. I love offline but I would rather spend my money on the website than in a store with such poor customer service.