Brand Certified
JCPenney
4.0(1027 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
6910 Fayetteville Rd, Durham, NC
27713, United States
Certified by JCPenney • Mar 01, 2026
(919) 806-3682
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/nc/durham/clothing-stores-durham-nc-2805.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Durham, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
1,027 reviews
5 stars
509
4 stars
243
3 stars
135
2 stars
58
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff praised for helpfulness while others were reported as rude or unprofessional.
Store Organization
Customers noted that the store is often messy and disorganized, leading to a frustrating shopping experience.
Photography Services
Numerous complaints about the photography department, citing poor service, long wait times, and unsatisfactory results.
Sales and Promotions
Many customers appreciated the good sales and promotions available, indicating a positive shopping experience when items were on sale.
Management Issues
Frequent mentions of unprofessional management behavior, leading to negative customer experiences.
- EEElena ElmsFeb 24, 20264.0Doesn't open until 11:00 a.m. Good sales.
- GAGreg AlanJan 25, 20261.0Zero service. All of the employees must have been hiding or taking a smoke break. Couldn't find any help. Left the store and walked to Belk next door to make my purchases after 15 mins of wandering around.
- MCMaria CortiJan 15, 20264.0Pocos empleados para hacer preguntas.
- DFDonna FrazierJan 6, 20264.0J.C. Penny has always been a another favorite of mind. My grandma turned me on to it decades ago.'Rest her beautiful amazing soul'🙏🏾
- BBBrian BradtDec 23, 20251.0The worst photography experience of my life. My wife and I knew more about photography than the lazy "person" taking our pictures. She did not bother to tell my wife to fix her hair or straighten our clothes out or anything like a real photographer would do. She just snapped the pictures away and you can tell in most of the pictures that we were not ready. It was a horrible experience and we want our money back. We would love to file a formal complaint and we were also racially discriminated. Do not ever have your pictures taken here.
Frequently Asked Questions About JCPenney
What kinds of products can I find at JCPenney in Durham, NC?
JCPenney offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Durham?
The store is open Monday to Friday from 11 AM to 7 PM, Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM.
Does JCPenney in Durham provide curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options with a wheelchair accessible entrance.
Which payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Where is the JCPenney store located in Durham?
It is located at 6910 Fayetteville Rd, Ste 600, in the Streets Of Southpoint shopping area, Durham, NC 27713.
How can I contact JCPenney’s Durham store?
You can call the main phone number at +1 919-806-3682 or the toll-free number at +1 800-322-1189.
What are some nearby stores and points of interest around JCPenney in Durham?
Nearby you can find Claire's for fashion accessories, LensCrafters for eyewear and optometry, REEDS Jewelers for jewelry, and The Children's Place for kids' clothing.
Are there nearby cosmetic and beauty stores near JCPenney?
Yes, Sephora inside JCPenney and MAC Cosmetics in Nordstrom nearby offer a great selection of beauty and spa products.
What dining options are close to JCPenney at Streets Of Southpoint?
Built, a burger restaurant, is nearby offering casual dining options close to JCPenney.
Can I easily find shoe stores near JCPenney in Durham?
Yes, Foot Locker and Zumiez are nearby shoe stores offering a variety of footwear and sportswear.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website