Business Details
About
Thrift StoreVolunteer OrganizationDonations Center
The Habitat for Humanity ReStores are home improvement stores that sell new and used furniture, building materials, appliances and household goods at discounted prices. Proceeds from the ReStores support Habitat’s mission to build safe, affordable homes in our community. The ReStores also seek to be good stewards of the environment by diverting more than 5,000 tons of usable items from landfills annually.
Location
Habitat ReStore -- Durham-Chapel Hill
5501 Durham-Chapel Hill Blvd., Durham, NC
27707, United States
Hours
Reviews
4.1
468 reviews
5 stars
247
4 stars
115
3 stars
48
2 stars
19
1 star
39
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers found the prices to be excessively high, often comparable to or higher than new items.
Staff Behavior
Customer experiences with staff varied widely, with some reporting helpful and friendly service, while others encountered rude or unhelpful employees.
Donation Process
Several customers expressed frustration with the donation process, citing unhelpful staff and strict policies that deterred them from donating.
Store Organization
The store is generally well-organized and clean, with a good selection of items, although some customers noted inconsistencies in the quality of goods.
Customer Experience
Overall shopping experiences were mixed, with some customers enjoying their visits and finding great deals, while others reported negative interactions that affected their perception of the store.
- LLLEO LEE1 day ago1.0The prices are ridiculously high for free stuff they get. Idk who pricing the stuff but I want some of what they smoking. 250 for a used love seat 100 for a chair u might as well go to a new furniture store
- DSDJ SpringerOct 31, 20253.0Don't expect a bargain for used merchandise unless it's in terrible condition. $99 for a basic office desk $50 for a smaller version on discount that I googled and found for $68 new and delivered Bookcases of laminate and MDF $125
- MMMeg MillerOct 3, 20252.0Too expensive. Some stuff priced same as new.
- GWGLisa's WokeSep 17, 20251.0I have a 1yr old queen bed to donate with headboard, footboard and side rails that needed to be picked up. They refused it because I did not have at least 2 items to donate. There is a family right now in need of a bed but….it was refused because I was unable to load it up and deliver it. SMH
- CRcelia rosemondAug 14, 20251.0I would drive 10 miles out of my way to donate elsewhere. The staff, especially the donations associate, is unhelpful, surly and unappreciative. If you are unhappy or having a bad day, don't take it out on others trying to help. I will donate my dining room furniture elsewhere. Also, for those of you looking to buy, this place is extremely overpriced, go elsewhere!
Frequently Asked Questions About Habitat ReStore -- Durham-Chapel Hill
What is Habitat ReStore -- Durham-Chapel Hill?
Habitat ReStore -- Durham-Chapel Hill is a home improvement store that sells new and used furniture, building materials, appliances, and household goods at discounted prices, supporting Habitat's mission to build safe, affordable homes.
Where is Habitat ReStore -- Durham-Chapel Hill located?
It is located at 5501 Durham-Chapel Hill Blvd., Durham, NC 27707, USA.
What are the store hours of Habitat ReStore -- Durham-Chapel Hill?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What payment methods are accepted at Habitat ReStore -- Durham-Chapel Hill?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I schedule a pick-up for donations at Habitat ReStore -- Durham-Chapel Hill?
You can schedule your free pick-up by visiting http://wakerestore.org/donate.
Does Habitat ReStore -- Durham-Chapel Hill support environmental sustainability?
Yes, the ReStore diverts more than 5,000 tons of usable items from landfills annually, promoting good environmental stewardship.
Are there dining options near Habitat ReStore -- Durham-Chapel Hill for before or after shopping?
Yes, nearby restaurants include Bob Evans, Pomegranate Kitchen, Sister Liu's Kitchen, Kanki Japanese House of Steaks & Sushi, Outback Steakhouse, and BO's Kitchen, offering a variety of cuisines.
Is there a gym close to Habitat ReStore -- Durham-Chapel Hill?
Yes, nearby gyms such as The Sweat Lab, RIDE Cycle Studio, and Bicycle Chain are close by for fitness and cycling classes.
What nearby places can I visit if I'm staying overnight near Habitat ReStore -- Durham-Chapel Hill?
Nearby accommodations include Comfort Inn University Durham - Chapel Hill and Homewood Suites by Hilton Durham-Chapel Hill / I-40.
Where can I find more information or follow Habitat ReStore -- Durham-Chapel Hill on social media?
You can visit their website at http://wakerestore.org/durham and follow them on Facebook at https://www.facebook.com/ReStoreDurhamOrange/, Instagram at restoredurhamorange, and Twitter at wakerestore.