Habitat ReStore -- Durham-Chapel Hill

4.1
469 reviews

About

Thrift StoreVolunteer OrganizationDonations Center
The Habitat for Humanity ReStores are home improvement stores that sell new and used furniture, building materials, appliances and household goods at discounted prices. Proceeds from the ReStores support Habitat’s mission to build safe, affordable homes in our community. The ReStores also seek to be good stewards of the environment by diverting more than 5,000 tons of usable items from landfills annually.

Location

Habitat ReStore -- Durham-Chapel Hill
5501 Durham-Chapel Hill Blvd., Durham, NC
27707, United States

Hours

Reviews

4.1
469 reviews
5 stars
248
4 stars
115
3 stars
48
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers found the prices to be excessively high for used items, often comparable to new retail prices.

Staff Experience

Customer experiences with staff were mixed, with some reporting helpful and friendly service, while others encountered rudeness and unprofessional behavior.

Donation Process

Several customers expressed frustration with the donation process, citing unhelpful staff and strict policies that made it difficult to donate items.

Store Organization

The store was generally noted to be clean and well-organized, with a good selection of items available.
  • DB
    Deborah Burnett
    4 days ago
    5.0
    Excellent pick up team!!! They never fail to impress with their promptness, courtesy , and attention to careful handling of our donated items: appliances, furniture, art work , building materials and kitchen items including 8 foot commercial grade iron hanging pot rack … Fearrington Village
  • LL
    LEO LEE
    Dec 9, 2025
    1.0
    The prices are ridiculously high for free stuff they get. Idk who pricing the stuff but I want some of what they smoking. 250 for a used love seat 100 for a chair u might as well go to a new furniture store
  • DS
    DJ Springer
    Oct 31, 2025
    3.0
    Don't expect a bargain for used merchandise unless it's in terrible condition. $99 for a basic office desk $50 for a smaller version on discount that I googled and found for $68 new and delivered Bookcases of laminate and MDF $125
  • MM
    Meg Miller
    Oct 3, 2025
    2.0
    Too expensive. Some stuff priced same as new.
  • GW
    GLisa's Woke
    Sep 17, 2025
    1.0
    I have a 1yr old queen bed to donate with headboard, footboard and side rails that needed to be picked up. They refused it because I did not have at least 2 items to donate. There is a family right now in need of a bed but….it was refused because I was unable to load it up and deliver it. SMH

Frequently Asked Questions About Habitat ReStore -- Durham-Chapel Hill

What is Habitat ReStore -- Durham-Chapel Hill?

Habitat ReStore -- Durham-Chapel Hill is a home improvement store that sells new and used furniture, building materials, appliances, and household goods at discounted prices, supporting Habitat's mission to build safe, affordable homes.

Where is Habitat ReStore -- Durham-Chapel Hill located?

It is located at 5501 Durham-Chapel Hill Blvd., Durham, NC 27707, USA.