Belk

4.1
1510 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Durham, NC or call us at (919) 361-8868 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
6910 Fayetteville Road, Durham, NC
27713, United States

Hours

Reviews

4.1
1,510 reviews
5 stars
788
4 stars
393
3 stars
181
2 stars
61
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some associates received praise for their helpfulness, others were reported as rude or dismissive.

Store Selection

Customers appreciated the variety and quality of items available, particularly in clothing and shoes, although some noted limited stock in certain areas.

Checkout Experience

Many reviews highlighted long wait times at checkout due to understaffing, leading to frustration among customers.

Sales and Promotions

The store is recognized for having good sales and promotions, which customers found appealing.

Store Condition

While some customers noted improvements in store organization, others reported disorganization and clutter in certain sections.
  • DF
    Donna Frazier
    Jan 6, 2026
    5.0
    I've always loved Hudston Belt Nice selection, great involvement friendly service.
  • DC
    Dr. Cara
    Dec 17, 2025
    5.0
    This is an older looking Belk, but they have such an amazing selection of quality items. My husband especially loved the Ralph Lauren area and purchased several items from that line. The sales associates we interacted with were very nice and professional. We were greeted several times by various associates as we walked through the store, which I found to be really nice. Though we have a Belk in Wilmington, we will return to this one when back in Durham, as the selection cannot be beat.
  • EM
    E M
    Dec 16, 2025
    5.0
    I always have a good experience here although sometimes I have to wait a while for them to find my online order once I arrive. It’s been a couple weeks, but I called once as I thought the order was taking longer than usual but Darius answered and he was so kind and professional and explained that they were busy and he was trying to get through orders placed the day before. Shortly after, my order was ready. I just appreciate his kindness especially since kindness is rare in customer service. Thanks Darius!! The initials on my order said D.S I think, so thank you Darius. We see you and you’re appreciated!!
  • PF
    Patricia Flores
    Dec 16, 2025
    4.0
    Muy amables
  • BT
    B T
    Dec 14, 2025
    4.0
    My taste in clothing has changed over the years and it's not my go to. They had good sales, though.

Frequently Asked Questions About Belk

What are the operating hours of Belk in Durham, NC?

Belk in Durham is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Belk offer in-store and curbside pickup services?

Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.