The GRID: Powered by Goodwill

4.3
1124 reviews

About

Thrift StoreDonations CenterElectronics StoreVideo Game StoreGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

The GRID: Powered by Goodwill
5301 Wilkinson Blvd., Charlotte, NC
28208, United States

Hours

Reviews

4.3
1,124 reviews
5 stars
727
4 stars
210
3 stars
93
2 stars
40
1 star
54

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices of used items, often comparing them unfavorably to eBay and other retailers.

Product Quality

Customers noted that while the selection is large and items are tested, there are concerns about receiving outdated or malfunctioning products.

Customer Service

The staff received praise for being friendly and helpful, with specific mentions of employees going above and beyond to assist customers.

Store Environment

The store is described as clean, organized, and well laid out, contributing to a positive shopping experience.
  • WW
    Wade
    Jan 7, 2026
    5.0
    Wow what a cool place. Wasn’t expecting this at all. I got a few PS3 games like Arkham Origins and Battlefield and COD Ghosts. Basically to play through the campaigns I missed and get trophies. They have tons of cool retro item and games, consoles and more. Prices are great. It’s all well stocked and laid out. They have movies and other stuff as well like cables, etc. All you need for retro gaming. It’s like an old video game store of the old days. Very impressed.
  • DC
    David Chapman
    Jan 6, 2026
    1.0
    ….whats the purpose of having a phone # if you're not going to answer it. I’ve called this store multiple times and they’ve never answered the phone.
  • PI
    Pavel Ilaryionau
    Nov 11, 2025
    4.0
    Great place to buy used games — lots of choices and the discs are in good condition. The only downside is that consoles are a bit overpriced, and accessories like controllers are also somewhat pricey, especially considering they are older items.
  • TI
    The Imperfectionist
    Oct 29, 2025
    1.0
    Was excited to go here for the first time but do not go here, they lied about trading games for cash, they are overpriced, don't have gaming laptops, don't accept refunds and they gave me a laptop with a dieing battery.
  • AJ
    Ayla Jones
    Oct 13, 2025
    5.0
    They have a large selection, and it might be a bit pricey but everything is tested! The staff is very nice!

Frequently Asked Questions About The GRID: Powered by Goodwill

What is The GRID: Powered by Goodwill?

The GRID: Powered by Goodwill is a thrift and electronics store that sells gently used merchandise to help people in the community launch new careers.

Where is The GRID: Powered by Goodwill located?

It is located at 5301 Wilkinson Blvd., Charlotte, NC 28208, USA.