Thrift StoreDonations CenterElectronics StoreVideo Game StoreGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Many customers expressed dissatisfaction with the high prices of used items, often comparing them unfavorably to eBay and other retailers.
Product Quality
Customers noted that while the selection is large and items are tested, there are concerns about receiving outdated or malfunctioning products.
Customer Service
The staff received praise for being friendly and helpful, with specific mentions of employees going above and beyond to assist customers.
Store Environment
The store is described as clean, organized, and well laid out, contributing to a positive shopping experience.
WW
Wade
Jan 7, 2026
5.0
Wow what a cool place. Wasn’t expecting this at all. I got a few PS3 games like Arkham Origins and Battlefield and COD Ghosts. Basically to play through the campaigns I missed and get trophies. They have tons of cool retro item and games, consoles and more. Prices are great. It’s all well stocked and laid out. They have movies and other stuff as well like cables, etc. All you need for retro gaming. It’s like an old video game store of the old days. Very impressed.
DC
David Chapman
Jan 6, 2026
1.0
….whats the purpose of having a phone # if you're not going to answer it. I’ve called this store multiple times and they’ve never answered the phone.
PI
Pavel Ilaryionau
Nov 11, 2025
4.0
Great place to buy used games — lots of choices and the discs are in good condition. The only downside is that consoles are a bit overpriced, and accessories like controllers are also somewhat pricey, especially considering they are older items.
TI
The Imperfectionist
Oct 29, 2025
1.0
Was excited to go here for the first time but do not go here, they lied about trading games for cash, they are overpriced, don't have gaming laptops, don't accept refunds and they gave me a laptop with a dieing battery.
AJ
Ayla Jones
Oct 13, 2025
5.0
They have a large selection, and it might be a bit pricey but everything is tested! The staff is very nice!
Frequently Asked Questions About The GRID: Powered by Goodwill
What is The GRID: Powered by Goodwill?
The GRID: Powered by Goodwill is a thrift and electronics store that sells gently used merchandise to help people in the community launch new careers.
Where is The GRID: Powered by Goodwill located?
It is located at 5301 Wilkinson Blvd., Charlotte, NC 28208, USA.
What are the operating hours of The GRID: Powered by Goodwill?
The store is open Monday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, Wednesday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact The GRID: Powered by Goodwill?
You can reach them by phone at +1 704-916-1655 or visit their website at http://www.goodwillsp.org/shop/thegrid/.
What types of products does The GRID sell?
The GRID sells gently used electronics, video games, computer accessories, software, and other thrift store items.
How do purchases at The GRID support the community?
Proceeds from purchases help people in the community launch new careers, creating a brighter future for all.
Are there other thrift stores near The GRID in Charlotte?
Yes, nearby thrift stores include Second Editions and Goodwill Industries, both offering discounted and gently used merchandise supporting community services.
What dining options are available near The GRID?
Nearby dining includes Community Table Bistro for breakfast and brunch, Good Food By Food Geeks for Southern and soul food, and Bojangles' for fast food and chicken dishes.
Are there employment and career resources near The GRID?
Yes, the Goodwill Opportunity Campus, Goodwill Career Center - Charlotte, and GoodWork Staffing offer community services and employment assistance nearby.
How can visitors traveling to The GRID use nearby transportation and services?
Visitors can use Nearby car rental agencies like Easirent Car Rental, Thrifty Car Rental, and Mega MC Rent a Car. Additionally, Chilenos en North Carolina provides community services and acts as a train station, helping visitors navigate the area.