Ray-Ban

Reviews

• AL

  Amanda Lentz

  Mar 1, 2026
  1.0
  I visited the Ray Ban store on three separate occasions. Each time I could not order glasses because the optometrist was not in. The first time I visited, I was able to figure out what glasses I wanted and confirm the cost with insurance. I accomplished most of what I needed in that first visit, and the person helping me was really helpful. Since the optometrist was not in, I confirmed their schedule for the week and planned to come back. The second time I visited, I planned to order my glasses. I couldn't order because the optometrist was out sick. The third time I visited, I called ahead of time to confirm they were in and their schedule. When I arrived, they said that they went home early. This has been the most frustrating experience. I have decided I'm not coming back to order frames. I don't know how they make money when people cannot order glasses without the optometrist.
• WH

  Walter Howell

  Feb 10, 2026
  5.0
  Allison, is awesome! She gives the best customer service ever!
• BN

  Brian Nydish

  Jan 22, 2026
  5.0
  I had AMAZING service yesterday at the Ray-Ban Southpark Mall store. I knew what I wanted but a sales associate really helped guide me to the exact pair that ended up purchasing. Preston was very kind & courteous in his sales approach. Without his guidance, I most likely would have not made the purchase yesterday. Well done Preston, you are really good at what you do! Thanks for the AWESOME Ray-Ban Polarized Aviators. Exactly what I wanted!
• DC

  Diana Campbell

  Dec 17, 2025
  5.0
  Shout out to Abigail customer service of excellence, very patience, thorough, knowledgeable of the product!!! very lucky to have her!!! she is wonderful!! I will recommend this store!!
• NL

  N3lson Luna

  Nov 30, 2025
  1.0
  Was going to buy a pair of sunglasses, just needed help from the employees finding the one I wanted. The only two people working there were to busy chatting each other up. Just bought a pair from lens crafters instead.

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