Business Details
About
JewelerJewelry Repair ServiceDiamondsWedding JewelryPrecious & Semi-Precious StonesPearlsJewelry StoreJewelry DesignerJewelry BuyerJewelry Appraiser
Malak Jewelers is a family owned jewelry store in Charlotte, NC specializing in diamond & gemstone jewelry.
We carry the most beautiful bridal jewelry brands and also specialize in creating custom pieces, so if you can imagine it, we can create it!
We have among the largest selections of diamond and gemstone fashion jewelry, as well as an expansive and diverse estate jewelry collection. We are also among the few jewelry stores in North Carolina who carry 22k and 24k gold jewelry from India. Our showroom is expansive and beautiful, with something special for every budget and taste.
We also provide many jewelry services such as insurance appraisals, jewelry repair in-house by our master goldsmith, replacing watch batteries, & much more!
Location
Hours
Reviews
5.0
2,371 reviews
5 stars
2,331
4 stars21
3 stars5
2 stars3
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their welcoming attitude and willingness to assist.
Quality of Jewelry
Many reviews emphasized the high quality of the jewelry and craftsmanship, with customers expressing satisfaction with their purchases.
Repair Services
The business received positive feedback for its efficient and effective repair services, often completing repairs quickly and to customers' satisfaction.
Overall Experience
Customers reported exceptional overall experiences, often mentioning a sense of trust and personal connection with the staff.
Negative Feedback
A few customers reported negative experiences, particularly regarding a specific incident with a broken item and perceived rudeness from the owner.
- JHJim HodgeJan 12, 20261.0Took my chocolate diamond ring here today to sell. They said they could give me $400. While we were waiting we overheard the manager talking to the lady we were dealing with about how we were dressed and we would likely take whatever they offered. I sold the ring 20 minutes later for $8000. Utter pieces of trash wouldn't recommend wasting your time with these con artists
- ZOZachary OutenJan 10, 20265.0Came on a recommendation from a family member looking for an engagement ring. Kris was amazing, she guided us through the whole process for mine and my fiancés rings, couldnt be happier with what we got. I am a customer for life
- JGJoseph GallagherJan 6, 20265.0Yesterday was my first time at your Arboretum Shopping Center location. I was there for a watch repair and to get a chain for my dad's dog tags, and also help with a piece of jewelry for my mom. While the lady we spoke to couldn't help with my mom's necklace, as I wasn't real gold, they did certainly help with the watch repair and the chain that I needed. The lady we met with was very professional, willing to help, and assured us that the staff would do the best they could for us.
- MMMichaelDec 30, 20255.0When entering Malak Jewelry the staff were very friendly towards me as a new customer entering the place. The staff greeted me with a friendly smile and a warm attitude that made me feel welcomed. The young lady that assisted me was very helpful in getting what I needed done getting my Invicta watch repaired. I would definitely return to Malak Jewelry store for any and all my future purchases.
- MAMatt AbramoDec 23, 20255.0I had a wonderful experience working with Sam and everyone at Malak Jewelers. Their customer service, attention to detail in their work, and intention to do what’s right by their customers is beyond many companies in today’s day and age. I have met with them over 5-7 times picking the right engagement ring for my girlfriend, and even though her preferences for the ring changed over the past few months, Sam and the team at Malak have been incredibly cooperative and helpful in shepherding us to finding the right item. I will be going to Malak for all future jewelry purchases/inquiries in the future, as they do a great job making beautiful jewelry and providing incredible service throughout the purchasing process.
Frequently Asked Questions About Malak Jewelers
What types of jewelry does Malak Jewelers specialize in?
Malak Jewelers specializes in diamond and gemstone jewelry, including bridal jewelry, custom designs, and a diverse estate collection.
Where is Malak Jewelers located?
Malak Jewelers is located at 8042 Providence Road, Suite 1000, Charlotte, NC 28277, USA.
What are the operating hours for Malak Jewelers?
Malak Jewelers is open Monday through Saturday from 10:00 AM to 6:30 PM and is closed on Sundays.
Does Malak Jewelers offer jewelry repair services?
Yes, Malak Jewelers offers jewelry repair services in-house by their master goldsmith, as well as insurance appraisals and watch battery replacement.
What payment methods are accepted at Malak Jewelers?
Malak Jewelers accepts American Express, Apple Pay, Cash, Check, Discover, Financing options, Mastercard, and Visa.
How long has Malak Jewelers been in business?
Malak Jewelers has been serving customers since 1980, operating as a family-owned business in Charlotte, NC.
What nearby places can I visit when shopping at Malak Jewelers?
Nearby, you can visit the Arboretum Shopping Center for additional shopping, Manhattan Bagel for breakfast, and Great Clips for haircuts.
Is there a nearby place where I can exchange currency before visiting Malak Jewelers?
Yes, the CoinFlip Bitcoin ATM nearby provides currency exchange services close to Malak Jewelers.
What options are available nearby for relaxation or beauty services when visiting Malak Jewelers?
Customers can visit Planet 21 Salon, European Wax Center, or Victorias Brows and Beauty, all nearby beauty and spa locations.
Which areas does Malak Jewelers serve?
Malak Jewelers serves customers in Charlotte, Matthews, Pineville, Waxhaw, and Ballantyne in North Carolina.