Brand Certified
J.Crew Factory
4.2(15 reviews)
Certified by J.Crew Factory • Mar 15, 2026
Business Details
10822 Providence Road, Charlotte, NC
28277, United States
Certified by J.Crew Factory • Mar 15, 2026
(704) 705-7156
Certified by J.Crew Factory • Mar 15, 2026
https://stores.factory.jcrew.com
Certified by J.Crew Factory • Mar 15, 2026
About
Certified by J.Crew Factory • Mar 15, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Certified by J.Crew Factory • Mar 15, 2026
Hours
Certified by J.Crew Factory • Mar 15, 2026
Reviews
4.2
15 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
3
- KHKelly HardeeMar 5, 20261.0Very organized store however the staff seems so annoyed when I’ve brought my kids in to go look for clothes. I thought it was an off time the first time I came in but then it happened again this week. I made my purchase and the my daughter had to use the restroom. They made me hold my bag at the register. It was the most bizarre thing ever!!
- MMMary Beth and Byron MimsJan 29, 20265.0I was so happy when they opened this location. It’s very convenient for me and I shop for the whole family. Cory and Lauren (as well as very staff member I’ve interacted with) are always so nice and helpful.
- KTKimberly Weis TharpSep 22, 20255.0Lisa helped me find the perfect jeans. Cute store. Good selection
- NBNancy BrislinDec 24, 20245.0What a wonderful shopping experience two days before Christmas. The store was neat and clean. Was easy to locate what we were looking for and every employee spoke to us. They were not over bearing, all kind and friendly. They made some great recommendations. Was a lovely shopping experience.
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory at Promenade on Providence?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is J.Crew Factory located in Charlotte, NC?
The store is located at 10822 Providence Road, Suite 400, Charlotte, NC 28277.
What types of clothing and services does J.Crew Factory offer?
J.Crew Factory offers colorful clothing for women, men, and kids, including swimwear and accessories, along with private shopping appointments and in-store pickup.
Does J.Crew Factory provide in-store pickup service?
Yes, in-store pickup is available at this location.
What payment options can I use at J.Crew Factory?
The store accepts a variety of payment options including Afterpay, American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
How can I contact J.Crew Factory at Promenade on Providence?
You can reach the store by phone at +1 704-705-7156 or email at store.1139@jcrew.com.
What is J.Crew Factory's website for the Charlotte location?
The website for this store is https://stores.factory.jcrew.com/us/nc/charlotte/10822-providence-road.
What nearby stores can I visit along with J.Crew Factory at Promenade on Providence?
Nearby stores include Kirkland’s (furniture), Banner’s Hallmark Shop (gifts), Jos. A. Bank (men’s clothing and shoes), Men’s Wearhouse and Tux (formal wear), Vans (shoes), and Stein Mart (department store).
Are there any nearby wellness or fitness centers around J.Crew Factory?
Yes, Club Pilates, Stretch Zone (physical therapy and wellness), and LaVida Massage of South Charlotte are available nearby for fitness and relaxation needs.
What dining options are close to J.Crew Factory at Promenade on Providence?
Nearby dining options include Bonnie and Clyde’s Lounge (bar and pub), The Q Shack (barbecue restaurant), Red Bowl Asian Bistro (Asian cuisine), and 7-Eleven (convenience store with snacks).
Brand Certified Facts from J.Crew Factory
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Certified March 15, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website