Business Details
About
Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Goodwill - University Pointe
5808 University Pointe Blvd., Charlotte, NC
28262, United States
Hours
Reviews
4.1
337 reviews
5 stars
177
4 stars
72
3 stars
47
2 stars
22
1 star
19
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high prices for used items, feeling they were overpriced compared to other thrift stores.
Cleanliness
Several reviews highlighted the store's cleanliness and organization, noting it as one of the cleanest Goodwill locations.
Customer Service
Mixed feedback on staff interactions; while some praised friendly and helpful employees, others reported rude or unhelpful service.
Lack of Fitting Rooms
A common complaint was the absence of fitting rooms, making it inconvenient for customers to try on clothes before purchasing.
Inventory Concerns
Customers noted low inventory levels and a lack of variety in merchandise, with some suggesting that better donations are needed.
- CGCLAUDIA GARCIA2 days ago1.0La tienda mas cara y además nunca le rebajan asta la ropa es toda desgarrada motosa, ay otras tiendas qué son mas baratas asta ay piezas qué las dan a 1.25 se pasan y eso que son donaciones qué las donan uvieran de ser mas conscientes pero cada día estan peor 🤦
- AHAnnaGrace HubbsDec 21, 20251.0Horrible experience. Price Tage are outrageous for donated items. 100$ for a used kitchen item is too much... especially after buying several at other thrift stores for under 10. I understand goodwill uses its 501ce for job training and other philanthropic causes.. but what happend to selling affordable products that were DONATED to the public? After years of going to this location I have seen off bran shoes for 20 dollars... fake leather bags for 60.. but never slashing the Amazon price in half and calling it a deal. What's more wild? The used ebay list price are all under 40. Outrageous. Will never go to this location again. Considering avoiding all goodwills. Goodwill DO BETTER.
- MBMiche BOct 19, 20255.0There was some good finds here.
- LBLily BuesoOct 15, 20255.0Me encantó ayer fue mi primer ves en ir ih volveré si Dios me lo permite
- CPCarolina PonceSep 29, 20255.0First time going here. The first thing coming in was the great smell. They mop their floors lol. This goodwill is smaller but cleaner no clothes or hangers on the floor. We are a family of 5 with 3 small kids. We got some pretty good stuff.
Frequently Asked Questions About Goodwill - University Pointe
What is the primary mission of Goodwill - University Pointe?
Goodwill - University Pointe sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.
Where is Goodwill - University Pointe located?
It is located at 5808 University Pointe Blvd., Charlotte, NC 28262, USA.
What are the store hours for Goodwill - University Pointe?
The store is open Monday and Wednesday through Saturday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Goodwill - University Pointe?
You can contact them by phone at +1 980-636-1233.
Where can I find more information about Goodwill - University Pointe online?
More information is available on their website at https://goodwillsp.org/shop/retail-stores/university-pointe/ and their Facebook page at https://www.facebook.com/goodwillsp.
Are there any nearby dining options when visiting Goodwill - University Pointe?
Yes, nearby dining options include American Deli, The Juicy Crab, Da Vinci's Pizza, Hwy 55 Burgers Fries and Shakes, McDonald's, Charleys Cheesesteaks, HoneyBaked Ham Company, and The Honey Baked Ham Company.
What other retail stores can I visit near Goodwill - University Pointe?
Nearby retail stores include Rainbow Shops, Sally Beauty, Shoe Dept., Cato Fashions, and Cricket Wireless Authorized Retailer.
Are there any health or dental services near Goodwill - University Pointe?
Yes, nearby health services include Drs. Valiquette and Reitter, Friendly Dental Group of University, and Oral Surgery Associates of Charlotte.
Is there accommodation nearby if I need to stay overnight near Goodwill - University Pointe?
Yes, the Holiday Inn Express & Suites Charlotte NE - University Area is a nearby hotel where you can stay.
Are there other helpful services close to Goodwill - University Pointe?
Nearby helpful services include Liberty Tax for financial needs, KeyMe Locksmiths for locksmith services, Walmart Tech for mobile phone repair, and ecoATM for device recycling.