Goodwill - Steele Creek

Reviews

• MT

  Mary Tull

  Nov 11, 2025
  1.0
  Awful place, would give zero stars if I could. The clothes are 70% fast fashion (SHEIN, fashion nova, etc) or ugly. Management is rude and their “policies” are extremely anti-consumer. One time I was checking out and I put some items far to the side because I didn’t want it anymore. When I was leaving, she told me I was forgetting stuff and I told her that I didn’t want those. Come to find out, they charged me for it, almost refused to complete a return because I didn’t have the proper ID on me and then proceeded to return it for store credit instead of giving me a refund on my credit card when it was their mistake. Another time, I bought some furniture and I was unable to pick up due to being hospitalized for nearly 2 months. As you could guess, they sold the item I already purchased and refused to give me a refund. Shitty place and shitty management leading to shitty customer service.
• LK

  Lily Kay

  Nov 1, 2025
  5.0
  Really clean and friendly store. $5 sweaters and they were all in really good condition...no dressing rooms. Has a tjmaxx in walking distance, same plaza
• PN

  Pamala Newcomb

  Oct 9, 2025
  2.0
  Lots of nice clothes, and friendly staff, but NO DRESSING ROOMS 🤔so it's not for me. But if you're just looking for shirts, sweaters, shoes (which they did NOT have much of,) and of course other miscellaneous items, then it's great. But if you're looking for pants or dresses, just remember 😬there's NO DRESSING ROOMS.
• PC

  peyton c

  Oct 7, 2025
  3.0
  good prices but employees need to be friendlier. cashier just snatched my items and rang me up. i said thank you twice and she didn’t say a word. looked like she didn’t even want to be there. the least you can do is acknowledge your customers.
• MM

  Montanna Montanna

  Sep 25, 2025
  1.0
  The workers need to do better about organizing their check out line. Sometime they have two line then they have one line, so it always makes as fights between customers because people get skipped not knowing that it's one line today or the following day is two lines and the workers do not do a good job at making sure customers don't get skipped. They're just whoever shows up first they take care of so there needs to be a better organization or assign in one line or two line. Since the workers don't communicate. The pricing is also out of hand how it's five dollars for used T-shirt when you can go to five below and get a brand new shirt. The items are overly price..

Frequently Asked Questions About Goodwill - Steele Creek