Goodwill - Sardis Rd.

4.0
447 reviews
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Business Details

1909 Sardis Rd. N, Charlotte, NC
28270, United States
(704) 841-8601
https://goodwillsp.org/shop/retail-stores/sardis-road/
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About

Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

Goodwill - Sardis Rd.
1909 Sardis Rd. N, Charlotte, NC
28270, United States

Hours

Reviews

4.0
447 reviews
5 stars
217
4 stars
108
3 stars
61
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and helpfulness.

Pricing Issues

Many customers expressed dissatisfaction with inflated prices compared to other Goodwill locations, feeling that the store has lost its thrift store appeal.

Store Condition

Reviews mention a lack of cleanliness and organization, with some customers noting that the store feels cluttered and poorly maintained.

Positive Employee Interactions

Despite some negative experiences, several customers praised specific employees for their friendliness and helpfulness.
  • SP
    Sean Parker
    Jan 2, 2026
    1.0
    The gentleman working the donation drop-off area today (1/2/26) rolled his eyes and had a nasty attitude. There's another review from a month ago saying the same thing. I don't expect much but there is no reason to be rude for no reason.
  • NN
    NiM
    Nov 21, 2025
    1.0
    Gentleman who was in donation pick up tonight was absolutely pathetic. Literally rolled his eyes and complained under his breath. Just sat there and didn’t help me grab items out of my vehicle. Very lazy and shouldn’t be doing this kind of work. People bring free items and all you can do is huff and puff, then you need to find another line of work.
  • EK
    Ebony Kellman
    Oct 13, 2025
    1.0
    Sardis Rd., Goodwill have lost the concept of thrift store. They have the same exact sneakers in another Goodwill that’s nearby for $20 and they have them for $159 totally lost the concept and The other towns surrounding neighborhood with goodwill‘s they have furniture that’s under $50 …$4 and $3 Furniture They’re trying to get rid of it and get it out .. Stop getting ripped off do not SHOP at Sardis Road Goodwill they’re ripping you off!!!!.. and I had to leave one star to leave the review, but I wanted to leave no stars at all zero
  • WJ
    William Jones
    Oct 13, 2025
    5.0
    I mean my mom was there. I was with her. I guess she enjoyed herself, so I'll give them a 5 rating!
  • BK
    Beata Kepka
    Oct 6, 2025
    1.0
    Employees very rude 😒
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Frequently Asked Questions About Goodwill - Sardis Rd.

What is the primary mission of Goodwill - Sardis Rd.?

Goodwill - Sardis Rd. sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.

What types of products can I find at Goodwill - Sardis Rd.?

You can find a variety of gently used merchandise, including clothing, household items, and more at Goodwill - Sardis Rd.