Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Mixed experiences with staff; some employees received praise for their helpfulness while others were reported as rude or unprofessional.
Pricing Issues
Customers expressed frustration over perceived price gouging and inconsistent pricing practices.
Store Organization
The store is generally well-organized and clean, but some customers found the layout unhelpful for finding specific items.
Donation Experience
Several customers reported negative experiences with the donation process, including mishandling of items and poor customer service.
BU
Back Up
Dec 18, 2025
3.0
Quisiera saber si hay muebles sofá nesecito uno o dos
AA
aileen
Dec 13, 2025
1.0
NEVER COMING BACK TO THIS STORE !!! bought 2 pairs of pants that were in the MENS PANTS section marked at $4.99 . when i got to the register they said they were considered “jeans” & charged me $6.99 for them . all because the pants had 5 pockets . Makes no sense since dress pants have 5 pockets too! most of the pants in the $4.99 section had 5 pockets. any other goodwill i go to always considers them mens slacks BECAUSE THEY’RE NOT JEANS. JEANS ARE MADE OUT OF DENIM & THE AMOUNT OF POCKETS SHOULD NOT MATTER
KM
Kay Michelle
Nov 22, 2025
5.0
I visited this located today and had the best experience. Not only did they have amazing deals but Kacey the cashier at the store was super amazing, very helpful, knowledgeable and has the best customer service. I recommend this locations and I will definitely be back.
Honorable mention: Cameren (Cashier) was super helpful and nice.
KR
Karla Randle-Jackson
Nov 17, 2025
5.0
I was assisted by Kasey M at my local GW in Pineville. I loved his energy. He was very helpful. He actually checked on me when I was shopping and then I was excited to see him again as I was checking out he’s definitely a keeper. He brings good vibes to the store.
SS
Scott Snyder
Nov 15, 2025
5.0
Kasey had fantastic customer service skills. It’s the kind of customer service that you expect from most high-end stores. You can tell he really cares and it makes me wanna go out of my way to come back to this store.
Frequently Asked Questions About Goodwill - Pineville
What is the mission of Goodwill - Pineville?
Goodwill - Pineville sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.
Where is Goodwill - Pineville located?
It is located at 10124 Johnston Rd., Charlotte, NC 28210, USA.
What are the store hours for Goodwill - Pineville?
The store is open Monday and Wednesday to Saturday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Goodwill - Pineville by phone?
You can reach Goodwill - Pineville at +1 704-341-0165.
Where can I find more information about Goodwill - Pineville online?
More information is available at http://www.goodwillsp.org/shop/retail-stores/pineville/ or on their Facebook page at https://www.facebook.com/goodwillsp.
What types of products and services does Goodwill - Pineville offer?
They offer gently used merchandise as a thrift store and also serve as a donations center to support community services.
Are there any grocery stores near Goodwill - Pineville for convenient shopping?
Yes, Food Lion, a supermarket and grocery store, is nearby where you can shop for groceries before or after visiting Goodwill.
Can customers visit other thrift stores or community service organizations near Goodwill - Pineville?
Yes, another Goodwill thrift store and community service center is located nearby, providing additional options for shopping and support.
What dining options are near Goodwill - Pineville?
Nearby options include Papa Johns Pizza for fast food, Musashi Japanese Restaurant for sushi and Japanese cuisine, and Jersey Mike's Subs for sandwiches and deli items.
What other services are available near Goodwill - Pineville that customers might find useful?
Nearby services include LaborMax Staffing for employment needs, Liberty Tax for financial services, Morningstar Cleaners for laundry, and Balance Chiropractic for health care.