Business Details
About
Thrift StoreDonations CenterGoodwill Industries of Southern Piedmont
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Hours
Reviews
4.0
335 reviews
5 stars
167
4 stars
77
3 stars
46
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are consistent complaints about rude and unprofessional behavior from staff, particularly at checkout, which negatively impacts the customer experience.
Store Cleanliness
Many customers praised the store for being clean and well-organized, contributing to a pleasant shopping environment.
Pricing Issues
Numerous reviews indicate dissatisfaction with pricing, with customers feeling that items are overpriced compared to their donated nature.
Product Selection
While some customers found great deals and quality items, others reported low stock and limited merchandise availability.
- QPQueenie Pearson5 days ago1.0Today I have decided I absolutely despise this location. I needed to return something but had to get back on a long line to purchase something else! Other locations do both transactions at once. One heavy set woman is just nasty. The young skinny male cashier has major attitude. And I suspect they hold the best items for a regular female customer! I thrift for fun and relaxation, but this location causes anxiety!
- NBNicholas BradfordJan 1, 20265.0I love this Goodwill. It has a good selection of clothes, home goods, furniture, and toys. I often find board games in excellent condition.
- SRShanice RogersDec 27, 20251.0Complaint Regarding Cashier Customer Service I am writing to express concern about the customer service I received from Shaunna, a cashier at this Goodwill location. Unfortunately, this was my second visit to this store, and both experiences were negative due to the same employee. While ringing customers up, Shaunna was talking loudly about other people in the store, openly discussing how she does not like her job, and engaging in conversations with coworkers instead of focusing on the customers directly in front of her. This behavior felt unprofessional and uncomfortable as a customer. Additionally, her tone and demeanor came across as rude, loud, and dismissive, which made the checkout experience unpleasant. There was little to no acknowledgment of customers, and it felt as though we were an inconvenience rather than the reason the store is open. I understand everyone has difficult days at work, but openly expressing dissatisfaction with a job and gossiping while providing customer service is inappropriate especially when it happens consistently. Given that this behavior occurred on two separate visits, it appears to be a pattern rather than a one-time issue. I hope management addresses this concern, as it negatively impacts the overall customer experience and reflects poorly on the store
- STSavannah ThigpenNov 21, 20251.0I visit this Goodwill often and usually have a great experience. They typically have really nice items and it’s one of my favorites to thrift at. Unfortunately, my visit on Friday Nov 21st around 12:30PM changed that. I went to purchase an item that had been sitting on the floor for over four days. The store has signs posted at the entrance stating that items over four days old are 50%, so I politely asked the cashier about the discount. The cashier standing behind her rudely told me it was my job as the customer to inform the cashier of the date. I’ve never been spoken like that here before, and it was honestly shocking and unnecessary. It’s disappointing to receive such poor customer service at a store I’ve supported for so long. Because of this experience, I will likely not be returning.
- RRRobinNov 3, 20255.0Very helpful staff, does off a bunch of clothes and odds and ends. Very attentive
Frequently Asked Questions About Goodwill - Harris Blvd.
What is the mission of Goodwill - Harris Blvd.?
Goodwill - Harris Blvd. sells gently used merchandise and uses the proceeds to help people in the community launch new careers, creating a brighter future for all.
Where is Goodwill - Harris Blvd. located?
It is located at 3710 W W.T. Harris Blvd., Charlotte, NC 28269, United States.
What are the regular store hours for Goodwill - Harris Blvd.?
The store is open Monday from 10:00 AM to 9:00 PM, Tuesday from 9:00 AM to 9:00 PM, Wednesday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Goodwill - Harris Blvd.?
You can reach Goodwill - Harris Blvd. by phone at +1 704-597-1776.
Does Goodwill - Harris Blvd. have an online presence?
Yes, you can visit their website at http://www.goodwillsp.org/shop/retail-stores/harris-boulevard/ or follow them on Facebook at https://www.facebook.com/goodwillsp.
What categories of services does Goodwill - Harris Blvd. offer?
This location functions as a thrift store and donations center affiliated with Goodwill Industries of Southern Piedmont.
Are there dining options near Goodwill - Harris Blvd.?
Yes, nearby dining options include Firehouse Subs, Jack in the Box, Wendy's, Domino's Pizza, Niyo Sushi Hibachi Chinese Food, and Subway, which you can visit before or after shopping.
What fitness facilities are close to Goodwill - Harris Blvd.?
Nearby you can find Megaflex Gym Northlake, Total You by Sonya D., and Legacy Martial Arts & Fitness for your workout or wellness needs.
Where can I find postal services near Goodwill - Harris Blvd.?
There are several post offices nearby, including United States Postal Service, US Post Office, and Post Office locations for your mailing and shipping convenience.
Are there shops and services near Goodwill - Harris Blvd. for gifts and personal care?
Yes, nearby you can visit Sole Inspired for flowers and fashion accessories, Herbs & Oils Haircare Essentials for beauty supplies, Ineedacut Barbershop, and Salon H2O for hair salon services.