Goodwill - Harris Blvd.

Reviews

• SC

  Serena C

  5 days ago
  1.0
  I do not recommend donating things here. The guy in charge of the drop off area is very rude, every time I have come he’s the same way. I won’t be dropping off here anymore.
• GL

  Glyceria Ledbetter

  Jan 20, 2026
  1.0
  Light skin heavy set lady at the cash register was very nasty. Not appropriate retail customer service
• QP

  Queenie Pearson

  Jan 9, 2026
  1.0
  Today I have decided I absolutely despise this location. I needed to return something but had to get back on a long line to purchase something else! Other locations do both transactions at once. One heavy set woman is just nasty. The young skinny male cashier has major attitude. And I suspect they hold the best items for a regular female customer! I thrift for fun and relaxation, but this location causes anxiety!
• NB

  Nicholas Bradford

  Jan 1, 2026
  5.0
  I love this Goodwill. It has a good selection of clothes, home goods, furniture, and toys. I often find board games in excellent condition.
• SR

  Shanice Rogers

  Dec 27, 2025
  1.0
  Complaint Regarding Cashier Customer Service I am writing to express concern about the customer service I received from Shaunna, a cashier at this Goodwill location. Unfortunately, this was my second visit to this store, and both experiences were negative due to the same employee. While ringing customers up, Shaunna was talking loudly about other people in the store, openly discussing how she does not like her job, and engaging in conversations with coworkers instead of focusing on the customers directly in front of her. This behavior felt unprofessional and uncomfortable as a customer. Additionally, her tone and demeanor came across as rude, loud, and dismissive, which made the checkout experience unpleasant. There was little to no acknowledgment of customers, and it felt as though we were an inconvenience rather than the reason the store is open. I understand everyone has difficult days at work, but openly expressing dissatisfaction with a job and gossiping while providing customer service is inappropriate especially when it happens consistently. Given that this behavior occurred on two separate visits, it appears to be a pattern rather than a one-time issue. I hope management addresses this concern, as it negatively impacts the overall customer experience and reflects poorly on the store

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